(Agentic) Product Manager

Hyderabad - Agentic Platform Department

Backbase

(Agentic) Product Manager

We opened the doors of our Business Development Centre (BDC) in the heart of Hyderabad in December 2020. Young at heart, the BDC is a wonderful space that strengthens Backbase’s presence in the APAC region. The physical presence of great talent and support also makes way for long-term relationships with customers.

Nestled in the middle of Hyderabad, the state-of-the-art building sits amidst other global brands. The location offers stunning views of hills and lakes, while nearby there is a selection of restaurants, traditional bazaars, and other cultural hotspots.

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* Strategic ownership * Define the product roadmap for Workflows & Orchestration – what customers need, what moves the needle, what builds defensible value * Make the hard calls: what ships in MVP, what is post-launch, what never ships * Own the competitive positioning – position durable processes as a first-class pillar of an integrated platform, not a standalone point solution * Shape both pro-code and no-code experiences – own SDKs, CLI, and visual editor consistency; documentation and learning paths across both personas Execution leadership * Lead cross-functional alignment (eng, design, marketing, sales) on priorities and milestones * Conduct customer discovery: who are we building for, what problems do they have, what's blocking adoption * Make data-driven decisions: usage patterns, customer feedback, performance metrics all inform direction * Unblock ambiguity: when technical direction isn't clear, you synthesize information and move forward decisively Partnership with peer PMs * You're not alone – work collaboratively with two peer IC PMs who own the Data Connectors and AI Agents pillars * Establish clear integration points and contract boundaries so all three pillars (Durable Processes, Data Connectors, AI Agents) work together seamlessly * Escalate only real conflicts up to the Group PM; resolve most decisions at your level

* Experience shipping one or more of the following: Complex infrastructure or platform products · Enterprise workflow or automation systems · Products that span multiple user personas (business analysts, developers, operators) · Products that required deep technical integration · Zero-to-one launches where you shaped initial product-market fit. Core capabilities * Technical fluency – You read code, understand architecture constraints, and can have a real conversation with engineers about feasibility and tradeoffs. You don't need to be an engineer, but you think like one. * Customer obsession with realism – You spend time with users, but you're not a feature-request transcriber. You synthesize what they need from what they say. * Decisiveness under ambiguity – You make calls with incomplete information. You're comfortable killing ideas you love if data suggests they won't work. * Communication across layers – You talk to engineers about latency budgets, to customers about compliance, to executives about roadmap priorities. Different audiences, same honesty. * Systems thinking – You see how pieces connect. Developer SDKs influence adoption patterns. Pricing models influence feature prioritization. You optimize for the system, not the local maximum. * AI native – You’re using LLMs as part of your product workflow and can adapt to any tool easily. We currently use Claude Code and Cursor. Nice to have * 5+ years of relevant experience as a Product Manager, with a strong focus on platform products. * Exposure to workflow engines, BPM systems, or process orchestration platforms (Camunda, Zeebe, Airflow, Temporal). * Experience with enterprise compliance requirements (SOC 2, PCI-DSS, HIPAA) and how they shape product architecture. * Understanding of multi-tenant SaaS scaling challenges and tradeoffs * Previous zero-to-one product launch where you defined the initial MVP and shaped early-stage product-market fit. * Experience building features using LLMs (it can be a hobby project).

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You own what you ship

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Real ownership means real responsibility. From day one, you set the pace, make the decisions, and see your work land where it matters. You drive the outcomes, you celebrate the wins.

You own what you ship

Subline

Real ownership means real responsibility. From day one, you set the pace, make the decisions, and see your work land where it matters. You drive the outcomes, you celebrate the wins.

The work is the standard

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We built something that didn't exist before - an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks. We raise the bar because we've seen what's possible when you don't settle.

The work is the standard

Subline

We built something that didn't exist before - an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks. We raise the bar because we've seen what's possible when you don't settle.

Ambition without ego

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You'll work with people who've shipped things most thought couldn't be done. Direct, down-to-earth, no egos. The kind of team where the best idea wins and everyone's genuinely glad when it does.

Ambition without ego

Subline

You'll work with people who've shipped things most thought couldn't be done. Direct, down-to-earth, no egos. The kind of team where the best idea wins and everyone's genuinely glad when it does.

Real AI, running in real banks

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We're not waiting for AI to be ready. It already is - running inside banks, serving customers, solving problems that matter, out in the real world today.

Real AI, running in real banks

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We're not waiting for AI to be ready. It already is - running inside banks, serving customers, solving problems that matter, out in the real world today.

Grow while you build

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Annual learning budget, global exposure, and work that moves you forward. Your growth and our mission go hand in hand.