Account Manager

Commercial Account Managers at Ramp are the primary relationship owners post-implementation, responsible for driving product adoption, spend activation, and long-term account growth across a portfolio of 350-500 commercial customers. You’ll play a critical role in deepening customer relationships, leading strategic conversations, and identifying opportunities to expand Ramp’s footprint within each account.growth.

- Build and nurture strong relationships across new and existing high-value commercial customers to better achieve their needs and manage all reporting of health within accounts

- Develop deep, multi-threaded relationships with decision makers at your customers

- Drive spend across your book of business by owning retention, adoption, expansion within existing products, and growth across your your accounts

- Lead Executive Business Reviews within your portfolio to identify opportunities for growth and collaborate with clients on strategy and upcoming product releases

- Execute successful launches of the Ramp platform across top-tier accounts in partnership with our Account Executive and Customer Success teams

- Collaborate with product, support, and marketing teams to provide informed recommendations into Ramp’s product roadmap & customer communication strategy that enhance the customer experience and drive efficiencies throughout the account lifecycle

- Minimum 3 years of new business sales or account management experience in a B2B organization

- Ability to anticipate customers’ needs to identify growth opportunities across various types of accounts

- Excellent verbal and written communication skills, as well as interpersonal skills

- Organizational, project management, and time management skills

- Familiarity with basic sales tools and common metrics

- High adaptability and understanding of change within the evolution of a startup

- Bachelor’s degree from an accredited university

- Experience with financial services sales

- Experience at a high-growth startup

- Expertise in using Salesforce, Outreach, or other productivity tools

- Experience with Accounting Software (e.g. Netsuite, QuickBooks, Xero, Sage) and/or Accounting (CPA)

BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)

- Flexible PTO

- Centralized home-office equipment ordering

- Health and wellness stipend

- Budget for intra-office travel

- Weekly coffee stipend

UNITED STATES

- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents

- One Medical annual membership

- 401(k), including employer match on contributions made while employed by Ramp

- Fertility HRA (up to $10,000 per year)

- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay

- Pet insurance

- In-office perks: lunch, snacks, drinks, and more

- Relocation expense coverage to NYC or SF (if needed)

CANADA

- Group medical, dental, and vision coverage through Sun Life

- Life, AD&D, and disability coverage

- Fertility drug coverage (up to $4,000 lifetime)

- Group Retirement Plan with employer match (RRSP + DPSP)