Forward Deployed AI Engineer

We are seeking a Forward Deployed Engineer to join a team that scopes, builds, deploys, and measures AI systems inside client environments — utilities, commercial real estate, and logistics. Your software runs in the client's cloud, under their identity provider and toolchain, inside their compliance framework, integrated with their systems of record — you bring the right mix of models and tools for the job rather than working around it. The work is agentic AI with a correctness envelope: think document intelligence with deterministic, auditable validation where money or compliance is on the line, voice-of-customer AI, cognitive digital twins of a client's customers, and human-in-the-loop agentic workflows, all measured against real before/after baselines rather than left as shelf-ware. You won't be handed a finished spec — you'll sit with the client's operators and executives to find the real problem, design the solution with their architects, build it with your pod, and prove it worked with numbers both companies stand behind. You bring a strong area of expertise and expect to use it, and work closely with our team across DevOps, infrastructure, data pipelines, front end, and back end as the engagement requires — you are the engineering face of AZX.

- Own your client's technical delivery end to end — discovery support, solution design, build, deployment into the client's environment, and a handover their team can actually run.

- Build the trust machinery behind every system you ship: eval harnesses, replay loops, guardrails, cost/latency budgets, monitoring, and a defined "what happens when it's unsure" path.

- Extract structured facts from messy documents (like contractor bids or engineering forms) and build the deterministic checks that gate money- or compliance-sensitive answers, making "cannot determine" fail closed rather than open.

- Optimize pipelines for cost and quality — for example, moving a step from a frontier model to a fine-tuned small model or a deterministic rule, then proving quality held with a replay harness.

- Design and ship high-stakes systems like after-hours voicemail triage, defining the right autonomy boundary for the risk involved.

- Agree on and track the measurement story with the client — KPIs, baselines, and instrumentation for cost, performance, and quality — in writing before deployment and validated after.

- Maintain client-facing engineering presence: working sessions with their IT/security teams, demos, POCs that derisk the next engagement, and a feedback loop that carries field-learned requirements back to the platform team.