Dispatch & Logistics Coordinator

Company

The E1 Dispatch & Logistics Coordinator gives operational coordination support for onsite IT service delivery. The role handles dispatch activities, works with end users, OEM vendors and warehouse partners, and keeps asset and CMDB records up to date. It supports smooth hardware replacement, repair, refresh, logistics and field support, while keeping inventory and service records accurate across the organization.

Can 2026 graduates apply for this HCLTech Dispatch & Logistics Coordinator / Onsite Support Coordinator job?

Yes. The post takes batch 2024, 2025 and 2026, and asks for Graduate in any discipline, with 0–2 years of experience.

What is the salary for Dispatch & Logistics Coordinator / Onsite Support Coordinator at HCLTech in Madurai?

The post lists ₹3–4.5 LPA.

What is the last date to apply?

Apply by 2 Feb 2027. HCLTech can close the post earlier, so apply soon.

How do I prepare for the HCLTech interview?

Revise the skills the post asks for (CMDB, ITIL and Matrix42) and practise common fresher interview questions on FleetCode .

HCLTechApply by 2 Feb, 90 days left

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Dispatch Partner Coordination

* Coordinate with dispatch partners and field engineers on ticket assignments and service delivery. * Track dispatched cases and make sure agreed Service Level Agreements (SLAs) are met. * Monitor open queues and follow up on pending dispatch activities proactively. * Escalate delays or service risks to the right stakeholders in good time. * Keep dispatch status updates current in the ticketing system and log them accurately. * Prepare dispatch summary reports and share updates with team leads and operations management.

User Coordination

* Act as the main point of contact for end users on hardware delivery, replacement, repair and collection. * Schedule user appointments for onsite support, device swaps and hardware refresh programs. * Share ticket updates, delivery schedules and service status with users in a timely, professional manner. * Collect user confirmations, acknowledgements and satisfaction feedback at service closure. * Maintain records of user interactions and coordination activities for audit and reporting.