Staff Platform Engineer

Austin, Texas, United States

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* AI Strategy & Execution: Own the strategic roadmap and oversee the architectural delivery of our developer portal, utilizing AI and LLM-backed agentic workflows to automate complex environment bootstrapping, context-aware troubleshooting, and intent-driven infrastructure provisioning.

* Technical Leadership: Accountable for driving the technical strategic roadmap within Platform Engineering. Serve as the primary architectural advisor to engineering tech leads, consulting on core design strategies to ensure their services are built to leverage cloud-native Kubernetes patterns and advanced AI platform features effectively.

* Platform Product Ownership: Drive a "platform as a product" strategy, positioning the Internal Developer Platform (IDP) as the central hub of the developer experience. Partner with engineering leaders to deliver intuitive, frictionless, self-service capabilities that abstract away underlying infrastructure complexities and accelerate software delivery.

* DevEx Strategy: Collaborate with tech leads across different studios to identify systemic bottlenecks in the software development lifecycle, advising and steering teams on the design of automated solutions that elevate developer velocity, autonomy, and overall experience.

* Infrastructure as Code (IaC): Provide high-level architectural direction and governance to internal tech leads as they build and maintain modular, reusable Terraform libraries, ensuring standardized environment provisioning across multi-cloud and on-prem data centers.

* Governance & Standards: Define organization-wide standards for container orchestration, CI/CD pipelines, and service discovery within the Kubernetes ecosystem, partnering with engineering leads to ensure adoption and operational consistency.

* Advanced Troubleshooting: Provide Tier 2 support for complex platform-level issues, conducting deep-dive root cause analysis and implementing architectural changes to prevent systemic recurrence.

* Operational Resilience & On-Call Strategy: Establish and iterate on the incident management and escalation strategy. In this role, you will partner with engineering leads to define operational guardrails, SLA/SLO frameworks, and blameless post-mortem processes to ensure continuous platform availability and high operational maturity.