Associate System Engineer

Posted Date : 17th Jul, 2026

Job Category :

Job title: Associate System Engineer Work Location: Ultra Lag Experience: 2+ years of experience in customer-facing roles (e.g., customer support, account management, customer success, sales, etc) with strong collaboration across teams like Sales, Support, Engineering, and Product Management. Education Qualification: A university degree is preferred, or equivalent work experience

* Assist internal teams with configuration validation in support of sales opportunities.  * Collect and acquire data for use in the creation of sales plays and lifecycle management programs and processes.   * Work with established programs and sizing tools to provide customers with a product performance solution that meets and exceeds their expectations * Be involved in the Account Planning process as part of a larger team * Assist with solution designs and will be brought into opportunities and mentored as part of an opportunity team.  Will have the ability to take point on simple designs where appropriate * Assist prospects and customers with basic demonstrations, system configurations, feature adoption, and answers to technical questions  * Work with established programs and sizing tools to support customer pursuits  * Work cross functionally with internal departments such as Customer Support, Professional Services, Renewal, Sales Operations, and Order Management.

* BS in Computer Science, Engineering or other technical degree and/or equivalent experience * 2+ years of experience (technology industry preferred)  * Strong phone presence and experience in a high-volume customer interaction environment * Conscientious attitude and dependability, strengths in teamwork and communication * Confident, articulate and professional speaking abilities, and a strong ability to listen * Ability to collect data, identify problems, establish facts and draw valid conclusions * Preparation and delivery of technical product and architecture presentations * Passion for technology and aptitude to learn new technologies * Self-motivated individual with the ability to work independently and proactively, while applying a high level of business and technical acumen to a variety of situations * Demonstrated listening, written communication and product presentation skills * Ability to handle multiple tasks and projects, in real-time scenarios * Apply critical thinking techniques to work through customer situations and interactions * Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN) preferred * Salesforce.com experience helpful * Knowledge of VMware, Windows, UNIX OS variants (Linux, AIX, …), NFS file systems and network environments helpful * Advanced Oral English * Microsoft 365/Google Workspace, Salesforce.com or any other CRM system