Program Operations Associate

Remote: yes Posted: 2026-10-28

- Own execution for assigned partner program launches, managing every cross-functional workstream from kickoff through launch day

- Take on the full range of work each launch requires, such as:

- Working with Compliance on bank partner reviews

- Tracking launch workstream status with Growth

- Gathering requirements with Solutions Engineering

- Updating product configurations

- Supporting legal documentation and drafting

- Identify operational gaps that slow launches or adoption, then build lightweight systems and standard playbooks to close them

- Translate product capabilities into clear partner-facing materials and SOPs where launches need them

- Track launch milestones, partner feedback, and internal execution signals, and recommend improvements

- Partner with Growth, Product, Engineering, Risk, Legal, Compliance, Bank Partnerships, Member Operations, and Marketing to launch and operate partner programs

Required

- 3+ years of experience in strategy, operations, program management, or a similar execution-heavy role at a high-growth startup

- High ownership and hands-on approach. You take on whatever the work requires, from the details to driving decisions, and see it through to completion

- Exceptional project management. You keep many workstreams, owners, and deadlines organized and moving at once

- Strong stakeholder management. You can align multiple teams without formal authority and build trust quickly at any level

- Comfortable in ambiguity, and able to build structure where none exists

- A bias toward processes and systems that scale across programs, with sound judgment on tradeoffs

- Clear communicator who can turn product capabilities into partner value

- Experience in fintech, payments, lending, or embedded financial products

- Experience supporting B2B2C products or partner-led product development

- Familiarity with bank partner and regulatory readiness for card programs

- Competitive compensation and equity packages

- Leading configured work computers of your choice

- Flexible paid time off

- Fully covered, high-quality healthcare, including fully covered dependent coverage

- Additional health coverage includes access to One Medical and the option to enroll in an FSA

- 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents

- Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

Imprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.

Compensation: $120K – $150K • Offers Equity