Senior Systems Engineer (Production Support)

Syms Strategic Group (SSG) is seeking a talented Senior Systems Engineer (Production Support)

Department: Veterans Affairs (VA)

Type: Full Time

Min. Experience: Experienced

Security Clearance Level: Public Trust (MBI)

* Experience with AWS and/or Azure Cloud, namely S3, Step Functions, Batch Jobs, and CloudWatch * Proven track record of managing and maintaining large-scale production systems * Strong proficiency in Linux/Unix and Windows operating systems * Experience with system administration tasks including user management, permissions, and system monitoring * Proficiency in scripting languages such as Python, Bash, or PowerShell for automation and configuration management * Experience with automation tools like Ansible, Puppet, Chef, or SaltStack * Knowledge of cloud-native technologies and infrastructure-as-code (IaC) tools such as Cloud Formation * Experience with monitoring tools like DynaTrace, Science Logic, and CloudWatch * An ability to troubleshoot and optimize system performance and reliability * An understanding of network protocols of network protocols, firewall configurations, and Virtual Private Network (VPN) setup * Experience with network monitoring and diagnostic tools * Experience with secure best practices for production systems * Experience with implementing security measures, conducting audits, and ensuring compliance with industry standards * Working knowledge of database systems such as AWS RDS SQL Server and Oracle RDMBS/RDS * Knowledge of database performance tuning and backup/recovery processes * Knowledge of CI/CD pipelines * Familiarity with version control systems like Git and CI/CD tools like GitHub Actions, AWS CodeBuild and CodeDeploy * Strong analytical and problem-solving skills with the ability to troubleshoot complex system issues * Excellent communication and interpersonal skills with the ability to work effectively in cross-functional teams * An ability to prioritize tasks, manage time effectively, and meet deadlines in a high-pressure environment * Strong attention to detail to ensure system stability and data integrity * An ability to quickly adapt to new technologies and processes * A willingness to be on-call for production system support as required * Strong documentation skills for maintaining system configurations, processes, and procedures * An ability to manage and contribute to multiple projects, ensuring timely completion and quality results * An ability to work collaboratively with development, operations, and security teams to ensure seamless production system operations