Senior Infrastructure Security Engineer-L3 (Palo Alto & NGFW)
at Gruve
Mumbai, Maharashtra, India, onsite, senior, full time, 5–8 years
posted 25 May 2026
- GlobalProtect VPN
- Change Management
- WildFire
- Threat Prevention
- ITSM
- BGP
- VLAN
- PAN-OS
- App-ID
- User-ID
- Panorama
- Content-ID
- Problem Management
- Palo Alto Networks NGFW
- Incident Management
- URL Filtering
- IPSec VPN
- SD-WAN
- SSL-VPN
- OSPF
About the role
Posted: 2026-05-25
About Gruve
Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks.
Location - Navi Mumbai, India
We are seeking an experienced and proactive Senior Infrastructure Security Engineer with strong expertise in Palo Alto Networks NGFW and Panorama administration. The candidate will be deployed at the client site and will serve as the primary technical point of contact for all Palo Alto-related operations and support activities. The role involves managing firewall infrastructure, leading L2 support operations, handling escalations, mentoring junior engineers, and ensuring high availability and security compliance across the client’s network environment. The ideal candidate should possess strong troubleshooting skills, client-handling experience, and the ability to work independently in a managed services environment.
What you would do
- Lead L2/L3 support for Palo Alto Networks NGFW (PA-Series) infrastructure across the client environment.
- Manage and troubleshoot security policies, NAT rules, routing, zones, and VPN configurations.
- Monitor firewall health, traffic logs, threat prevention dashboards, and perform proactive remediation.
- Perform firmware upgrades, hotfix deployments, and HA failover testing with minimal downtime.
- Administer Panorama for centralized firewall policy and configuration management.
- Configure and manage device groups, templates, template stacks, shared objects, and log collectors in Panorama.
- Handle log collection, reporting, and forwarding profiles through Panorama.
- Act as the Single Point of Contact (SPOC) for all Palo Alto-related operational issues at the client site.
- Coordinate with Palo Alto TAC, internal support teams, and stakeholders for escalations and issue resolution.
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