Jr. Help Desk Technician

Santa Ana, California • Job Type: Contract • Posted: 6 days ago

* Provide first-level technical support to end users via phone and email, ensuring timely and professional assistance. * Log, track, and update support tickets while documenting troubleshooting steps and resolutions. * Perform initial diagnostics and resolve common hardware, software, and Windows-based issues. * Install, configure, and update workstations, applications, peripherals, and basic hardware components. * Assist with routine maintenance tasks and follow up with users to confirm issues are fully resolved.

What Gets You the Job:

* Entry-level IT support experience or a strong technical foundation with an interest in pursuing a career in IT support. * Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred. * Familiarity with Windows environments and basic desktop support concepts. * Strong communication skills with a customer-focused mindset. * Exposure to tools such as Okta, Jira, or Google Workspace is a plus but not required.

If you’re looking for an opportunity to develop your technical skills and gain valuable hands-on IT experience, we’d love to hear from you!

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey—so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.

Nashville, Tennessee

Project Manager

Atlanta, Georgia

Concur Administrator/BSA

Irvine, California

AI Software Engineer

Irvine, California

IT Director, Master Data Platforms

Memphis, Tennessee

This website or its third-party tools process personal data. In case of sale of your personal information, you may opt out by using the link Do not sell my personal information.

×