Senior Site Reliability Engineer

We are looking for a Senior Site Reliability Engineer to join a 24/7, follow-the-sun SRE team responsible for keeping our critical production systems reliable, scalable, and secure around the clock. As part of a globally distributed team spanning multiple time zones, you will share on-call coverage that follows daylight hours rather than night shifts, and partner closely with development teams to automate operations, strengthen observability, and continuously improve system resilience.

* **System Reliability:** Ensure the reliability, availability, and performance of critical systems. * **Service Level Objectives**: Define, measure, and report on SLIs, SLOs, and error budgets, and use them to prioritize reliability work. * **Automation:** Develop and maintain automation scripts and tools to streamline operations. * **Monitoring:** Develop and maintain monitoring dashboards & alerts * **Incident Management:** Lead incident response efforts and post-mortem analysis to prevent future occurrences. * **Performance Tuning:** Optimize system performance and scalability. * **Cost Optimization:** Monitor and optimize cloud spend (e.g., right-sizing and autoscaling with Karpenter) to balance reliability with cost efficiency. * **Security:** Implement and maintain security best practices. * **Documentation:** Create and maintain comprehensive documentation for systems and processes. * **Mentorship:** Mentor junior engineers and champion SRE best practices across cross-functional teams. * **On-Call Shifts:** Own front-line 24/7 on-call rotations and incident response for critical production systems, acting as the reliability shield for the platform and observability engineering teams so they are not paged for production incidents.

**Qualification:**

* **Education:** Bachelor’s degree in computer science, Engineering, or a related field. Advanced degrees are a plus. * **Experience:** 5+ years of experience in a similar role, with a strong background in software engineering and systems administration.

**Technical Skills:**

* **Programming Languages:** Proficiency in one or more programming languages such as Python, Go. * **Cloud Platforms:** Extensive experience with AWS cloud platform. * **Infrastructure as Code:** Hands-on experience with tools like **Terraform**, Ansible, or CloudFormation. * **Containerization and Orchestration:** Expertise in Docker and Kubernetes. Kubernetes - Hands-on experience is a must. * **Kubernetes technologies (**with preferences**)**: ArgoCD, Linkerd, Prometheus, Karpenter, etc… * **Monitoring and Logging:** Proficiency with monitoring tools like Prometheus, Grafana, and logging tools like ELK stack or Loki stack. * **CI/CD Pipelines:** Experience with continuous integration and continuous deployment tools such as Jenkins, GitLab CI, or CircleCI. * **Networking:** Strong understanding of networking concepts, protocols, and security.