Managed Services Networking & Security Enterprise Services Architect

The Managed Services Enterprise Architect bridges strategic security architecture with hands-on managed services delivery, ensuring that both the design and ongoing operation of network and security systems meet client needs, regulatory requirements, and performance SLAs. It requires a blend of technical expertise, operational management, and client relationship skills.

Must be based in the United States. Travel up to 30% may be required.

- Implement event management, dynamic monitoring, observability, and predictive monitoring / AIOps.

- Author operational runbooks and automation to run the service repeatably.

- Government or enterprise security experience is advantageous.

- Deep knowledge of networking principles, TCP/IP, firewalls, IDS/IPS, authentication, and general networking.

- Experience with NSX, cloud security, and secure configuration management.

- Proficiency in cyber-attack response, threat detection, and risk-based controls.

- Leadership and mentoring abilities.

- Strong customer-facing and stakeholder management skills.

- Ability to work in a fast-paced, multi-client environment.

- Design and implement secure network architectures, including cloud hosting, operating system hardening, and integration of security tooling.

- Develop and maintain firewall/IPS rules, test new security products, and review application/system security controls.

- Create network diagrams, flowcharts, and documentation for all security products and procedures.

- Collaborate with network systems teams to remediate infected systems and support secure network operations.

- Lead and mentor technical teams, providing oversight of budget, contract milestones, and SLA compliance.

- Troubleshoot and resolve security alerts, manage customer expectations, and deliver executive-level reporting.

- Develop training modules and materials for new and existing security personnel.

- Coordinate with sales, pre-sales, and product teams to deliver solutions, integrate clients into managed services, and evaluate cybersecurity solution performance.