Salesforce/Certinia Administrator
at Caylent
Mexico, remote, mid, full time, 3+ years
posted 13 Oct 2026
- Salesforce Sales Cloud
- Google Sheets
- Certinia
- Accounting
- AI tools
- Revenue Management
- Analytics Studio
- Google Docs
- Slack
- Financial Report Builder
- Google Slides
- Salesforce
- PSA
About the role
Posted: 2026-10-13
Caylent is an AI-first cloud services company that helps organizations turn ambitious ideas into meaningful business impact. As an AWS Premier Tier Services Partner and a charter member of Anthropic’s Claude Partner Network, we combine deep expertise in AWS, artificial intelligence, and Anthropic’s Claude platform to help customers modernize their technology, build intelligent products, and move AI from experimentation into production.
Our capabilities span generative and agentic AI, cloud migration and modernization, cloud-native application development, data and analytics, DevOps, managed services, security and compliance, and customer experience transformation. At Caylent, our people always come first.
We are a fully remote global company with employees in Canada, the United States and Latin America. We celebrate the culture of each of our team members and foster a community of technological curiosity. Come talk to us to learn more about what it means to be a Caylien!
The Mission
We are seeking an experienced Salesforce & Certinia System Administrator to support the strategic design, implementation, and optimization of our internal Salesforce and Certinia environments.
Your Assignment
This role will be instrumental in ensuring the scalability, stability, and alignment of our CRM, PSA and ERP systems with business objectives. You will serve as a key support administrator for both platforms and collaborate cross-functionally to develop solutions that enhance productivity, data integrity, and business performance.
What you would do
- User Management: Create and manage user records, permissions, and access levels
- Proficiency in tailoring Salesforce and Certinia for Sales and Service Delivery teams, including creating custom objects, fields, workflows, and process automation tailored to end to end Professional Services processes.
- Data Maintenance: Experience with platform data maintenance including, data queries and updates
- Upgrades and Maintenance: Stay current with Salesforce and Certinia major release updates, test features, and perform necessary system upgrades and maintenance.
- Training and Support: Provide guidance to relevant Business teams on Salesforce and Certinia new major release features and functionality
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