AI Application Packaging Engineer

We’re looking for an AI-first ITS Engineer with strong Application Packaging expertise to join our growing team at Agilisys.

In this role, you’ll work across Application Packaging, Endpoint Management, Cloud Deployment, and Automation, helping modernise IT operations through AI-driven and scalable solutions. This is an opportunity to work in a fast-paced environment where automation, innovation, and operational efficiency are at the core of what we do.

- 5+ years of hands-on experience with SCCM and/or Microsoft Intune for application packaging, deployment, and endpoint management.

- Strong experience with PowerShell scripting and a good understanding of Windows Registry, File System internals, and deployment workflows.

- Experience managing application packaging, deployment, patching, and remediation processes in enterprise environments.

- Exposure to vulnerability management and patch lifecycle activities using tools such as WSUS, Active Directory, or endpoint security solutions.

- An AI-first mindset with interest or experience leveraging Generative AI tools to improve efficiency across packaging, testing, deployment, troubleshooting, and operational tasks.

- Hands-on experience using automation or AI-assisted tools to streamline IT operations and deployment workflows.

- Experience with InstallShield, ORCA, VBScript, or related packaging technologies.

- Microsoft or vendor certifications (Intune, SCCM, Windows, Azure, ITIL).

- Experience supporting enterprise or regulated environments.

- Behaviours & Mindset: We will hire, assess, and manage you on behaviours as much as technical skills.

- High Agency: You solve problems before they’re reported.

- Ownership: You deliver end-to-end outcomes, not just closed tickets.

- Outcome-Driven: You obsess over metrics like Patch Hygiene and Zero-Rework.

- Communicator: You can explain complex technical risks to UK-based stakeholders with ease. Clear, structured, empathetic updates across tech and business audiences.

- Collaboration: Support others, adapt under pressure, maintain team morale.