Principal Software Architect

Principal Software Architect

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Customer Success Software Configuration Engineering - Policy

Software Engineer II

The Principal Software Architect is a strategic technical leader responsible for driving architectural excellence across multiple domains and teams. This role blends deep technical expertise with leadership in modern technologies including AI/ML, cloud-native platforms, observability, and cloud security.

Job Functions & Responsibilities

Architectural Leadership

* Acts as a Domain Architect for a major functional area, owning the architectural vision and roadmap. * Defines and evolves cloud-native architectures using microservices, containers (Docker), and orchestration (Kubernetes). * Leads the integration of AI/ML capabilities into products, including: * Generative AI tools like ChatGPT, Claude, GitHub Copilot, and LangChain * Model deployment using ONNX, Hugging Face, or custom APIs * Vector databases (e.g., Pinecone, Weaviate) for semantic search and retrieval-augmented generation (RAG)

Cloud & Security Expertise

* Designs secure, scalable systems on AWS, Azure, or GCP, leveraging: * IAM, VPC, KMS, and Secrets Management * Zero Trust Architecture * Cloud-native security tools (e.g., AWS GuardDuty, Azure Defender) * DevSecOps practices with automated security scanning and compliance checks

Monitoring & Observability

* Implements observability best practices using: * Grafana for real-time dashboards and visualization * Prometheus for metrics collection and alerting * OpenTelemetry for distributed tracing * ELK/EFK stacks for log aggregation and analysis * Ensures systems are resilient, observable, and self-healing

Technical Strategy & Innovation

* Champions modern tech stacks: * Backend: Go, Node.js, Java, .NET Core * Frontend: React, Angular, WebAssembly * Data: Kafka, Spark, Snowflake, MongoDB * AI/ML: TensorFlow, PyTorch, OpenAI APIs * Drives DevOps and GitOps practices with CI/CD pipelines (e.g., GitHub Actions, ArgoCD)