Senior Director of Managed Services, Infrastructure

at Myriad360

Remote - United States, remote, executive, full time, USD 2,20,000–3,20,000 / year, 15–20 years

posted 24 Jul 2026

Apply for this role Sign in to track your application

VMware
Azure
ServiceNow
LEAN
Hyperconverged Infrastructure
Disaster Recovery
ITIL
Dell APEX
Storage
Nutanix
GCP
VxRail
Dell PowerFlex
AWS
Virtualization
HPE GreenLake
LogicMonitor

About the role

This leader will serve as a strategic executive advisor to customers and internal stakeholders, responsible for defining infrastructure roadmaps, evolving managed services capabilities, and ensuring scalable, resilient, and cost-optimized environments. The ideal candidate brings a blend of deep technical expertise, strong business acumen, and proven experience leading high-performing engineering and architecture teams within a managed services or enterprise environment.

This position plays a critical role in expanding managed services offerings, improving service delivery maturity, and aligning infrastructure services with modern hybrid cloud and consumption-based models. Candidate should be able to serve as a trusted advisor, with the ability to simplify complex issues and speak to C-Suite executives. Excellent customer service skills are a must. The successful candidate will lead managers and drive initiatives around processes, training, delivery quality, and customer service to support a growing managed services business.

What you would do

Strategic Leadership & Vision

- Define and lead the enterprise infrastructure strategy and managed services delivery across storage, virtualization, HCI, compute, and disaster recovery.

- Establish multi-year roadmaps aligned to hybrid cloud adoption, consumption-based infrastructure (GreenLake, APEX), and digital transformation initiatives.

- Act as a trusted advisor to executive stakeholders (CIO, CTO) on infrastructure modernization and risk mitigation.

Architecture & Engineering Oversight

- Oversee architecture and standardization of platforms including:

- Enterprise storage (SAN, NAS, software-defined storage)

- Virtualization (VMware, Nutanix, Hyper-V)

- Hyperconverged infrastructure (VxRail, Nutanix, PowerFlex)

- On-prem and hybrid compute environments

- Govern platform lifecycle management, including upgrades, patching, and technology refresh strategies.

Hybrid & Consumption-Based Infrastructure

- Lead adoption and optimization of HPE GreenLake and Dell APEX platforms for on-demand infrastructure consumption.

Read from boards.greenhouse.io, last seen 2d ago.

What they are looking for

We are seeking a Senior Director of Enterprise Infrastructure to lead strategy, architecture, and delivery across enterprise storage, virtualization, hyperconverged infrastructure (HCI), disaster recovery (DR), and hybrid compute platforms. This role will drive innovation and operational excellence across both on-premises and consumption-based infrastructure solutions, including HPE GreenLake and Dell APEX.

- Deep expertise in enterprise infrastructure technologies including VMware, Nutanix, VxRail, Dell PowerFlex, and enterprise storage platforms.

- Proven experience leading large-scale infrastructure environments across hybrid and multi-cloud ecosystems.

- Strong background in disaster recovery, replication technologies, and business continuity planning.

- Hands-on experience with consumption-based infrastructure models (HPE GreenLake, Dell APEX or similar).

- Demonstrated ability to align infrastructure strategy with business and financial objectives.

- Strong understanding of ITSM frameworks, operational processes, and managed services delivery models.

- Experience in performance tuning, capacity planning, and large-scale infrastructure optimization.

- Excellent executive communication skills with the ability to simplify complex technical concepts.

- 15-20+ years of experience in enterprise infrastructure, with at least 10+ years in leadership roles, and at least 5+ years in people leadership roles showing increasing levels of seniority.

- Prior experience in a Managed Services Provider (MSP) or consulting organization.

- Prior experience leading and developing managers

- Proven track record of growing a business with documented cases of close collaboration with sales executives

- Expertise in hybrid cloud architectures integrating on-prem and public cloud platforms (Azure, AWS, GCP).

- Experience building or scaling managed services portfolios and delivery frameworks.

- Familiarity with automation and monitoring tools (e.g., LogicMonitor, ServiceNow, scripting frameworks).

- Strong financial acumen related to infrastructure cost models and consumption-based services.

- Prior experience building or turning around high-performance managed services teams

- Prior experience implementing and scaling ITIL and LEAN process frameworks

Some of Our Benefits

- Unlimited Paid Time Off (PTO)

- Incentive compensation plans for all employees

- Company-funded 401k contributions

- Zero-cost employer-covered health insurance

- Annual BYOD (Bring Your Own Device) reimbursement up to $500

- Paid Parental Leave

- Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop

- Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!

Pursuant to the NYC Pay Transparency Law, the base salary range in New York City for this position is $220,000 - 320,000 OTE (base salary, plus opportunities for bonus and/or commission). Compensation in other geographies may vary.

Myriad360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.