Head of Forward Deployed Engineering EMEA

As a Head of Forward Deployed Engineering EMEA at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real-world problems. You’ll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.

* Hire, onboard, and retain top talent for your team and foster a culture of innovation, collaboration, and excellence. * Mentor and coach your forward-deployed engineering team on best practices in AI/ML solution design, code quality, scalable architecture, testing, debugging, and documentation—ensuring rapid, high-quality results of customer-focused, production-ready solutions. * Drive data-driven solution development by analyzing complex datasets to extract insights and inform product direction. * Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency. * Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement. * Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks. * Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership. * Align technical solutions with business objectives, setting a clear vision for technological progress and measurable results.

* Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field. * 7+ years of experience managing software engineering teams at scale. * Experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development. * Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks. * Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration. * Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments. * Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority. * Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR). * Strategic and innovative thinking, with a track record of aligning technical solutions to business goals.