Executive – Planning & Customer Coordinator

* A Mechanical Engineering graduate with minimum of 2+ years of experience into Planning & Customer Coordination * Experience of 2 to 4 years, less than 30 years of age and willing to join immediately preferred. * Close follow-up concerning the readiness date as per the requirement date and to be followed up for the PO. * Mail communication to the customer with the details of tentative delivery weeks and get reconfirmation to make the Sale order (standard mail draft will be shared) * Mail communication to a customer concerning the chiller readiness date and share the PI (wherein the balance payment is to be received) * Follow up with customers for Payment collection over the phone call and email. * Updating towards ready dates to customer emails. * Intimation towards missed ready dates to customers as well as a respective salesperson. * Confirm any standard unit allocations to a respective salesperson. * Provide Test certificates and Photos to the customer to get the dispatch clearance. * Intimation towards inspection of the chiller before dispatch of the chiller to respective teams. * Provide the dispatch clearance mail to the logistics team with the relevant data for further process of billing. * Co-ordinate with the Sales team and submit the Forecast on or before every month’s 5th * Attending Daily scrum meetings and Monthly operations review meetings (MORM). * Mail communication to customer concerning chiller readiness date and share the PI * Follow up with the customer for Payment collection over the phone and mail – only before the invoice. * Intimation towards missed ready dates to customers as well as a respective salesperson. * Updating towards ready dates to customer emails. * Provide Test certificates and Photos to the customer to get the dispatch clearance. * Intimation towards inspection of the chiller before dispatch of the chiller to respective teams * Provide the dispatch clearance mail to the Logistic team. * Planning activities – Allocations, Ready dates, Reviews (with Kiran)

Job Category: Planning & Coordination

Job Type: Full Time

Job Location: Bangalore Bengaluru

Min Experience: 2 years

Max Experience: 4 years