Oracle EBS Techno Functional Consultant SCM

* We are seeking an experienced Oracle EBS SCM Techno-Functional Consultant to join our global support team. * This role is responsible for end-to-end incident resolution, issue triaging, defect analysis, and ensuring seamless operation of core SCM processes within Oracle E-Business Suite R12.2.x. * The ideal candidate should possess deep functional process knowledge combined with strong technical troubleshooting skills, especially in complex, integrated environments involving WMS, 3PLs, and external platforms.

Functional Support

* Serve as the primary point of contact for Oracle SCM modules including Order Management, Inventory, Purchasing, Shipping, and Planning. * Troubleshoot and resolve functional issues such as incomplete orders, failed shipments, PO errors, and planning exceptions. * Analyze business process deviations and data inconsistencies impacting Order-to-Cash (O2C) and Procure-to-Pay (P2P) flows. * Collaborate closely with business users, planners, and fulfillment teams to provide proactive support and process continuity. * Participate in issue triage bridges, identify workarounds, and validate business-impacting fixes. Support period-close and quarter-close operations, ensuring timely resolution of critical issues.

Technical Support

* Investigate and resolve technical issues in custom objects, interfaces, workflows, and concurrent programs. * Perform code analysis of PL/SQL packages, Oracle Forms/Reports, BI Publisher outputs, and workflows to identify root causes. * Troubleshoot SOA/OSB middleware-based integrations with external platforms such as High Jump WMS, 3PLs, B2B, and eCommerce systems. * Work with DBAs and infrastructure teams for performance tuning, concurrent request delays, and database-level investigations. * Apply approved scripts for data correction in compliance with change control policies * Document root causes and develop knowledge base articles for repeat issue prevention.

Notice period: Immediate Joiner  to 15 days

Location: Bangalore, Kochi

* Oracle EBS,  Rice Components, Modules worked on: Order Management (OM), Inventory (INV), Purchasing (PO) etc., O2C (Order-to-Cash) flow, P2P (Procure-to-Pay) flow, * Technical Skills (Techno-Functional Side) PL/SQL (packages, procedures, debugging), experience with Oracle Reports / Forms, Experience with BI Publisher etc.