Manager, Engineering

Unlock the Power of You

At Invitation Homes, our associates are the foundation of our success. We connect your work to real impact, invest in your growth, and welcome you to feel at home — because care isn't just something we say, it's something you experience.

We’re looking for an Engineering Manager, Conversational AI to lead a team of engineers who build the technology behind our conversations with residents across SMS, email, voice, and chat, working closely with a product owner. This is the entry point into people leadership on our engineering management track, with a clear path to Sr. Engineering Manager as your scope and organizational reach grow. You’ll be a player-coach: technically grounded and credible in design discussions, while focused on building the people, culture, and conditions that let your team thrive. The ideal candidate multiplies impact through their people and finds real meaning in helping engineers grow.

* Stay technically grounded: participate in design discussions, understand the systems your team builds, and engage directly when your team needs your depth.

* Shape your team’s technical direction in partnership with your engineers, and engage across the broader engineering organization to promote consistency and share perspective.

* Remove blockers: resolve ambiguities, clear organizational friction, and escalate where needed to keep your team moving.

* Own the health of your team’s systems, advocating for reliability, maintainability, and automation alongside delivery, including observability of AI systems in production (performance, quality, and cost).

* Evaluate technical risk and help your team make sound decisions, even when the path forward isn’t clear.

* Partner with your Product counterpart to define and execute the team roadmap, translating resident needs into clear technical plans that connect to business goals and company strategy.

* Communicate clearly and proactively with your team, stakeholders, and engineering leadership, especially when the news is hard, and give feedback that is clear, specific, and actionable.

* Use delivery data, team health signals, and engineering metrics to see what’s working and what needs attention, and stay current on engineering and management practices, including how AI is changing the way software is built.