Platform Site Reliability Engineer

at Localitymediallcdbafirstdue

Remote - US Only, remote, full time, USD 1,65,000+ / year, 5+ years

posted 28 Sept 2026

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PowerShell
Azure
Infrastructure as Code
Google Cloud Platform
CloudFormation
GitLab CI/CD
Prometheus
Bash
Datadog
Pulumi
Grafana
Jenkins
GitHub Actions
Docker
Terraform
New Relic
CI/CD
Splunk
AWS
CircleCI
Python
Kubernetes

About the role

Remote: yes Posted: 2026-09-28

About First Due

First Due’s mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer, smarter, and more effective operations.

Job Title: Platform Site Reliability Engineer

Country: United States Department: Engineering Reports To: Director, Platform Engineering Position Type: Full-Time

First Due is seeking a highly motivated Platform Site Reliability Engineer (SRE) / DevOps Engineer to help build, scale, and maintain the infrastructure, deployment pipelines, and operational systems that power our platform. This individual contributor role is responsible for improving system reliability, performance, security, deployment processes, and scalability while partnering closely with Engineering, Product, and Security teams.

The ideal candidate is passionate about automation, operational excellence, cloud infrastructure, software development and deployment processes, observability, and continuous improvement. They thrive in fast-paced environments and enjoy solving complex technical challenges that directly impact customers and business outcomes.

This candidate will be an excellent fit if they are not afraid to drive consensus on standards, develop the golden path, and partner with senior engineering leadership to influence or mandate others to adopt the standards.

What you would do

Infrastructure & Platform Engineering

- Design, implement, and maintain scalable, secure, and highly available cloud infrastructure.

- Build and manage infrastructure-as-code solutions to support repeatable and reliable deployments.

- Continuously improve platform reliability, resiliency, scalability, and performance.

- Partner with engineering teams to ensure services are designed and operated with reliability and observability in mind.

- Support disaster recovery, backup, and business continuity initiatives.

DevOps & Automation

- Design, implement, and maintain CI/CD pipelines to enable efficient and reliable software delivery.

Read from job-boards.greenhouse.io, last seen 2d ago.

What they are looking for

- 5+ years of experience in Site Reliability Engineering, DevOps, Cloud Infrastructure, Platform Engineering, or a related role.

- Strong experience managing and supporting production cloud environments.

- Experience building and maintaining CI/CD pipelines and deployment automation.

- Strong understanding of infrastructure-as-code principles and tooling.

- Experience troubleshooting production systems and resolving complex operational issues.

- Knowledge of networking, security, scalability, and high-availability architectures.

- Strong scripting or automation experience using languages such as Python, Bash, PowerShell, or similar.

- Experience working closely with software engineering teams throughout the software development lifecycle.

- Strong analytical, problem-solving, and communication skills.

- Ability to balance operational stability with delivery speed and business priorities.

- Experience supporting high-growth SaaS platforms.

- Experience with AWS, Azure, or Google Cloud Platform.

- Experience with Kubernetes, Docker, and containerized environments.

- Experience with Terraform, Pulumi, CloudFormation, or other infrastructure-as-code tools.

- Experience with GitHub Actions, GitLab CI/CD, Jenkins, CircleCI, or similar automation platforms.

- Experience with observability platforms such as Datadog, New Relic, Grafana, Prometheus, Splunk, or similar tools.

- Experience with Database Operations, Database Scacling, Query Optimization, and BCDR

- Experience with implementing Zero-downtime deployments

- Familiarity with security frameworks, compliance requirements, and operational governance practices.

- Experience building highly available, mission-critical applications and services.

- Experience supporting distributed and remote engineering organizations.

For US-based Roles All applicants must be authorized to work for any US employer in the United States. Locality Media LLC is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I-9 verification of authorization to work in the US, Locality Media participates in E-Verify.

Physical Demands and Work Environment Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process, please reach out to people@firstdue.com.

Working at First Due First Due offers a comprehensive compensation and benefits package for eligible employees, including competitive pay, medical, dental, and vision coverage, FSA/HSA, 401(k), flexible PTO, a fully remote workplace, a technology stipend, opportunities for advancement, and other benefits and perks that sets our team apart. Visit www.firstdue.com to learn more.

If you are a resident of a state requiring wage transparency, please reach out to people@firstdue.com for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower, based on non-discriminatory criteria including but not limited to relevant professional experience, geographic location, knowledge, skills, and abilities. This range will be reviewed on a regular basis.

First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, or any other protected status or class. We are committed to promoting an environment of respect, acceptance, diversity and inclusivity, and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.

When you apply for a role at Locality Media, LLC d/b/a First Due, we collect personal information such as identifiers (e.g., name, email, phone number), professional and employment information, education information, and information you provide in your application materials. We use this information to evaluate your candidacy, communicate with you, and manage our recruiting process. We may share this information with our service providers who assist with recruiting and background screening. We do not sell or share applicant personal information for cross-context behavioral advertising. We retain applicant information in accordance with our data retention policies. California residents have rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA. For more information, please review our Candidate Privacy here.