ServiceNow Specialist +Salesforce integration

Exp – 4 to 5 yrs

We are seeking a skilled ServiceNow Specialist with expertise in Salesforce integration to join our dynamic team. The ideal candidate will have a strong background in configuring and maintaining ServiceNow applications, with a particular focus on integrating ServiceNow with Salesforce to optimize business processes and enhance operational efficiency.

1. ServiceNow Administration: Manage and maintain the ServiceNow platform, ensuring optimal performance, reliability, and scalability. 2. Salesforce Integration: Develop and implement integration solutions between ServiceNow and Salesforce, leveraging APIs, web services, and middleware. 3. Configuration & Customization: Configure ServiceNow applications, including workflows, UI actions, business rules, client scripts, and ACLs. 4. Process Automation: Automate business processes within ServiceNow to improve efficiency and user experience. 5. Incident & Problem Management: Troubleshoot and resolve issues related to ServiceNow and Salesforce integrations promptly. 6. Stakeholder Collaboration: Work closely with business stakeholders, IT teams, and third-party vendors to gather requirements, provide solutions, and ensure seamless integration. 7. Training & Support: Provide training and support to end-users and administrators on ServiceNow functionalities and integrated processes. 8. Documentation: Maintain comprehensive documentation of system configurations, integration processes, and any changes made to the system.

Job Category: ServiceNow Specialist +Salesforce integration

Job Type: Full Time

Job Location: remote