Senior Principal Forward Deployed Engineer

As a Senior Principal Forward Deployed Engineer (FDE) at Atlassian, you’ll be at the forefront of applied AI, working directly with customers and cross-functional teams to deliver innovative, AI-powered solutions. The FDE team partners with top organizations across industries, helping them leverage Atlassian’s AI capabilities to solve complex, real-world problems. You’ll collaborate with product, engineering, and design, rapidly growing your technical and domain expertise while making a tangible impact on business outcomes. This is a high-visibility, high-impact role for those who thrive in fast-paced, ambiguous environments and are passionate about shaping the future of AI-powered teamwork.

* Code contributes across the entire Atlassian product suite, providing exceptionally broad engineering exposure * Lead the design, development, and deployment of AI/ML-powered solutions using Rovo tailored to customer needs. * Architect and implement robust application integrations using Python, JavaScript, or similar languages, with a focus on APIs, microservices, and enterprise-scale systems. * Influence product direction by building with the customers, and realising the last mile papercuts they go through. * Champion the adoption of AI-augmented workflow automation within customer environments, maximizing business value and operational efficiency. * Oversee the end-to-end deployment of AI solutions into production, ensuring continuous evaluation, monitoring, and improvement. * Navigate risk and compliance requirements, including AI risk assessment, data privacy (GDPR), and regulatory frameworks. * Mentor and guide Senior FDEs and engineers, fostering a culture of innovation, collaboration, and continuous learning. * Communicate complex technical concepts clearly to both technical and non-technical stakeholders, creating concise artifacts for peers, partners, and leadership. * Align technical solutions with business objectives, setting a clear vision for technical progress and measurable results.

* 15+ years of experience in backend software development, with at least 5 years in a principal/staff-level role. * 5+ years of experience delivering impactful AI/ML solutions in production environments, including experience as a founding or forward-deployed engineer in 0-to-1 product development. * Deep expertise in applied AI/ML, including generative AI, LLMs, and agent-based frameworks. * Proficiency in Python, JavaScript, or similar languages, and experience with APIs, microservices, and enterprise integration. * Demonstrated ability to solve complex, ambiguous problems and thrive in rapidly changing environments. * Strong communication and collaboration skills, with experience influencing cross-functional teams without formal authority. * Experience with AI risk assessment, data privacy, and compliance (e.g., GDPR). * Strategic and innovative thinking, with a track record of aligning technical solutions to business goals.

* health coverage * paid volunteer days * wellness resources