Senior Customer Service Program Manager
Bellevue, WA, USA, hybrid, senior, full time, USD 1,30,000–2,07,000 / year
seen 33d ago
- Snowflake
- SQL
About the role
An Hour AgoSaved
Hybrid
Bellevue, WA, USA
130K-207K Annually
Senior level
130K-207K Annually
Senior level
eCommerce • Healthtech • Pet • Retail • Pharmaceutical
Leads cross-functional Voice of Customer initiatives, partnering with senior leaders, engineering, operations, product, and analytics teams. Owns program prioritization, roadmaps, KPIs, business reviews, process improvements, launch readiness, reporting, and scalable inspection mechanisms. Uses data, statistical analysis, and operational insights to identify bottlenecks, drive decisions, improve customer and team member experiences, and deliver large-scale initiatives through influence and rigorous execution.
Top Skills: SnowflakeSQL
ZS
AI Engineer Associate Consultant
YesterdaySaved
Hybrid
Bellevue, WA, USA
140K-154K Annually
Entry level
140K-154K Annually
Entry level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Design and develop scalable software systems and production LLM solutions using RAG, agentic workflows, PEFT, and guardrails. Own architecture, technical execution, SDLC activities, cloud and Databricks governance, DevOps automation, testing, deployment, and system reliability. Collaborate with cross-functional teams, conduct code reviews, translate business requirements, and guide software design. The role is client-facing and follows a hybrid work model with travel as needed.
Top Skills: AcrAgentic WorkflowsAksAmazon S3AnthropicAWSAws BedrockAws RdsAws RedshiftAzureAzure DevopsCloudFormationCloudFormationDatabricksDjangoDockerDspyEcrFastapiGitHybrid SearchIamJavaScriptKubernetesLangchainLoraNext.JsOpenaiPeftPythonQloraRagReactRedisTailwind CssTerraformTerraformUnity CatalogVector Databases
PatientPoint
Inside Sales Executive - Healthcare
2 Days AgoSaved
Easy Apply
In-Office
Seattle, WA, USA
Easy Apply
21-28 Hourly
Junior
21-28 Hourly
Junior
AdTech • Digital Media • Healthtech • Marketing Tech • Sales • Analytics • Pharmaceutical
Manage the full inside sales cycle from prospecting through customer acquisition. Responsibilities include outbound calling, qualifying opportunities, conducting needs analysis, closing sales, meeting quotas, maintaining Salesforce pipeline records, submitting enrollment forms, and coordinating installations. The role requires strong communication, cold-calling, objection handling, phone-based selling, autonomy, and a performance-driven mindset.
Top Skills: ExcelMicrosoft PowerpointMicrosoft WordSalesforce
Pfizer
Senior Associate, Platform Engineer
2 Days AgoSaved
Hybrid
72K-132K Annually
Senior level
72K-132K Annually
Senior level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
Build and operate Pfizer’s Azure-based enterprise pro-code AI Agent Platform. Develop reproducible cloud infrastructure with Terraform, implement CI/CD, integrate Microsoft Foundry and AI services, enforce security and governance controls, and establish monitoring, logging, tracing, and alerting. Support highly available multi-environment operations, self-service tenants, platform adoption, incident triage, and reliable developer experiences across global teams.
Top Skills: Ai/Ml ServicesAzure DevopsCi/CdGithub ActionsInfrastructure As CodeLoggingAzureMicrosoft FoundryMonitoringObservabilityRbacTelemetryTerraformTracing
Headway
Business Development Associate, Care Partnerships
2 Days AgoSaved
Remote
USA
70K-77K Annually
Junior
70K-77K Annually
Junior
Consumer Web • Healthtech • Professional Services • Social Impact • Software
Drive high-volume outbound outreach through phone, email, and LinkedIn to generate qualified meetings with care management leaders at health systems. Responsibilities include prospect qualification, contact-list development, CRM activity documentation, clean handoffs to the business development team, and collaboration on messaging and outreach strategy. The role also contributes insights on personas, objections, and conversion performance to improve the team's sales playbook.
Top Skills: LinkedIn
New
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Artera
Revenue Accounting Manager
9 Days AgoSaved
Easy Apply
In-Office
Seattle, WA, USA
Easy Apply
109K-143K Annually
Mid level
109K-143K Annually
Mid level
Healthtech • Sales • Software • Analytics • Conversational AI
Owns end-to-end revenue recognition for SaaS subscriptions, usage-based billing, and professional services under ASC 606. Responsibilities include contract analysis, deferred revenue reconciliation, NetSuite billing, month-end close, reporting, technical accounting support, policy and SOX documentation, audit coordination, and cross-functional partnership. The role also designs agentic AI solutions to automate invoicing, reconciliations, and revenue workflows, while improving quote-to-cash systems and SaaS metrics reporting.
Top Skills: Asc 606CertiniaClaude CodeExcelGaapGoogle SheetsNetSuiteRevproSalesforceSoxZuora Revenue
Optum
RVP & General Manager, Optum Insight - Pacific Northwest
10 Days AgoSaved
In-Office
Seattle, WA, USA
180K-280K Annually
Expert/Leader
180K-280K Annually
Expert/Leader
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Leads Optum Insight’s provider-market territory across the Pacific Northwest, owning growth, profitability, client outcomes, and P&L contributions. Develops territory and account strategies, manages executive relationships, leads matrixed teams, drives renewals and customer satisfaction, influences product and operational priorities, and builds organizational talent. The role also incorporates AI-enabled decision-making, workflow redesign, market intelligence, and executive communication. Requires extensive healthcare or financial-services leadership, managed-services experience, and sustained travel.
Grow Therapy
Provider Growth Associate
10 Days AgoSaved
Remote or Hybrid
USA
31-31 Hourly
Entry level
31-31 Hourly
Entry level
Healthtech • Social Impact • Software
Manage a high-volume pipeline of prospective mental health providers, conduct daily meetings, provide practice-growth guidance, and convert providers to activated members of the network. Build trusted provider relationships, deliver timely onboarding support, follow vetting standards, document activity, and meet conversion and activation KPIs using AI-enabled tools and automated workflows.
Top Skills: Artificial Intelligence (Ai)Automated Nurture WorkflowsCall Analytics And Coaching ToolsReal-Time Dashboards
Babylist
Senior Data Engineer
Reposted YesterdaySaved
Easy Apply
Remote or Hybrid
United States
Easy Apply
186K-222K Annually
Senior level
186K-222K Annually
Senior level
eCommerce • Healthtech • Kids + Family • Retail • Social Media
Design and scale data pipelines and ML/LLM systems, build agentic automation for pipeline generation and maintenance, improve data monitoring, and collaborate with analysts, product, and ML teams to deliver reliable end-to-end data and AI infrastructure for a high-growth e-commerce platform.
Top Skills: AirflowAws Ec2Aws EksAws LambdaAws S3DbtLlmsMcp ServersMl PipelinesPythonRagSnowflake
Spark Advisors
Engineering Manager
2 Days AgoSaved
Easy Apply
Remote
United States
Easy Apply
200K-225K Annually
Senior level
200K-225K Annually
Senior level
Healthtech • Insurance • Sales • Software
Lead a team of software engineers building and scaling Spark’s broker productivity platform. Responsibilities include architecting full-stack solutions, guiding technical direction, reviewing code, managing infrastructure priorities, coordinating product planning, sequencing projects, coaching engineers, hiring, and ensuring reliable, high-quality delivery. The role balances hands-on engineering with people management and is fully remote withi
What they are looking for
Internship Entry Level (0-1 Years) Junior (1-2 Years) Mid Level (2-5 Years) Senior Level (5-9 Years) Expert/Leader (9+ Years)
What comes with it
Legal
Government & Regulatory Law
Contract Law
Employment Law
Corporate Law
Marketing
Product Marketing
Content Marketing
Content Strategy
Content Writing & Editing
SEO & Organic Growth
Growth Marketing
Brand Strategy
Operations & Support
Business Operations
Customer Support
Revenue Operations
IT Support & Helpdesk
Office Management
Strategic Operations
Product Management
Product Manager
Product Leadership
Product Analysis & Insights
Program & Project Management
Technical Program Management
Project Management
Portfolio Management
Agile Coaching
PMO Leadership
Sales
Account Executive
Account Management
Leadership
Sales Operations
Sales Development
Sales Engineer
Supply Chain & Procurement
Supply Chain Management
Procurement + Strategic Sourcing
Vendor Management
Demand Planning
Inventory Optimization
Read from builtinseattle.com, last seen 4d ago.