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Staff Engineer - Machine Learning

at Freshworks

Bengaluru, Karnataka, India, hybrid, senior, full time, 9+ years

seen 33d ago

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  • Java
  • PyTorch
  • MLOps
  • Algorithms
  • System Design
  • Data Structures
  • TFServing
  • Keras
  • AWS
  • Python
  • TensorFlow

About the role

The Impact You Will Create

As a Staff Machine Learning Engineer, you will serve as the critical architectural bridge between cutting-edge Data Science research and massive-scale, product-ready implementation. You will move beyond standard feature delivery to define the technical vision and infrastructure that brings sophisticated algorithms to life. Your work will directly result in:

* Massive Scale & Reliability: Architecting and deploying robust ML APIs and pipelines capable of serving millions of requests with ultra-low latency and unwavering reliability. * Engineering Excellence: Setting the gold standard for ML Engineering practices, MLOps, and system design across the organization. * Accelerated AI Innovation: Transforming theoretical models into high-performance, production-grade systems, directly shrinking the time-to-market for complex ML business solutions. * Cross-Organizational Multiplier: Acting as a strategic technical anchor, influencing cross-product architects, leading POCs, and mentoring teams to ensure tight technical alignment across all engineering groups.

Roles & Responsibilities

* End-to-End Pipeline Architecture: Architect, build, and manage comprehensive, highly scalable ML pipelines covering data pre-processing, model generation, automated deployment, cross-validation, and active feedback loops. * ML Algorithm Implementation: Partner deeply with Data Scientists to translate complex, theoretical ML models and algorithms into high-performance, production-grade code. * High-Performance Service Delivery: Design, develop, and deploy highly extensible ML API services rigorously optimized for low latency and massive scalability. * Operational Intelligence & Observability: Devise and build advanced monitoring capabilities to track both engineering system health and ML model performance metrics (drift, accuracy, etc.) over the long term. * Strategic Innovation & Architecture: Architect solutions from scratch, leading Proof of Concept (POC) initiatives across various tech stacks to validate optimal solutions for complex business challenges. * Technical Leadership & Execution: Own the full lifecycle of feature delivery autonomously—from requirement gathering with product stakeholders to final deployment—while collaborating with cross-product architects to drive platform adoption.

What they are looking for

* Experience: 9+ years of progressive, highly relevant experience in software engineering and machine learning development. * Production Excellence: A proven, demonstrable track record of successfully architecting, building, and productionizing complex Machine Learning solutions at an enterprise scale. * MLOps Mastery: Deep, practical experience with modern MLOps practices, ensuring seamless, automated, and secure model transitions from development and training into production environments. * Education: A Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Mathematics, or a related quantitative field.

Read from jobs.smartrecruiters.com, last seen 2d ago.

* Core Programming: Expert-level Object-Oriented Programming (OOP) expertise in Python and Java. * ML & Deep Learning Frameworks: Mastery of industry-standard ML libraries and Deep Learning frameworks, including PyTorch, Keras, TensorFlow, and TFServing. * Foundational Engineering: Deep, advanced understanding of Data Structures, Algorithms (DSA), and complex, distributed System Design. * Cloud & Infrastructure: Hands-on knowledge and proficiency with Cloud infrastructure and services (AWS highly preferred) for large-scale data processing and ML model hosting. * Analytical Problem Solving: Exceptional analytical and debugging skills with a relentless focus on algorithmic optimization, resource efficiency, and resolving bottlenecks in distributed systems.