Accounting Success Manager

Remote: yes Posted: 2025-12-02

WHAT WE DO

Rillet serves accounting and finance teams, the financial brains of their companies. Our job is to help them run the numbers with impossible speed, accuracy, and insight.

Rillet is the Agentic ERP built for modern finance teams. We help companies automate the most critical parts of finance, from closing the books and recognizing revenue to consolidating entities and reporting to investors. More than 600 companies run on Rillet, including Mercor, Scribe, and Function Health, and we partner with leading accounting firms including EY and KPMG.

We’re building in one of the largest software markets in the world, with the momentum to match. Rillet has raised more than $200M, is valued at $1B, and is backed by Sequoia, a16z, ICONIQ, Bain Capital Ventures, Oak HC/FT, and other leading investors. We’re using that backing to build the financial infrastructure for the next generation of companies and help every business run its numbers at the speed of AI.

- Own customer relationships and outcomes: Build deep relationships across your customer portfolio, run success plans, and hold recurring meetings to maximize value attainment of Rillet.

- Apply accounting expertise: Bridge the gap between technical product capabilities and customer accounting needs, ensuring solutions meet real-world requirements.

- Lead with AI fluency: Guide customers in adopting AI-powered workflows and getting the most value from the platform, turning complex accounting challenges into automated solutions built on Rillet's AI.

- Drive platform adoption and expansion: Lead trainings to ensure customers are continuously enabled on the platform, advise on process optimization and month-end close efficiency.

- Cross-functional collaboration: Provide front-line customer feedback to founders and Product in close to real-time, triage support issues with Engineering, and ensure smooth account handoff with Implementation.

- Become a Product Expert: Develop deep product expertise in Rillet’s AI-native platform, staying up-to-date on the latest features and functionality.

- Represent Rillet: You’ll be the face of the company and will apply high customer empathy and structured problem-solving to ensure every customer interaction is delightful.

WHO WE'RE LOOKING FOR

- 2+ years of hands-on accounting experience (public audit/assurance or industry GL/Close, Revenue, AP, or Consolidations).

- Solid understanding of US GAAP and the end-to-end close process — even better if you have exposure to technical accounting concepts like ASC 606 / revenue recognition.

- Proven ability to translate accounting requirements into system configurations and automated workflows.

- Experience with ERPs (e.g., NetSuite, Intacct) and comfort picking up new finance tools.

- Bias to action, ownership mindset, and high attention to detail in a fast-moving environment.

- CPA (active or inactive); prior client-facing/consulting or implementation experience (not required).

The expected base salary range for this role varies by location:

Zone A: $100,000 – $150,000

Zone B: $100,000 - $140,000

Zone C: $100,000 - $130,000

Your compensation tier is based on your primary work location. You can view Rillet’s compensation zones https://rillet-compensation-zones.vercel.app?_vercel_share=cMUNW49jwfQ313oyYjYNJrg8ZNo8atEr here.