Customer Engagement Manager, SMB
Chicago, IL, USA, hybrid, entry, full time, USD 70,000–80,000 / year
seen 3d ago
- Generative Engine Optimization (GEO)
- SaaS
- Answer Engine Optimization (AEO)
- AI Search
About the role
One Month AgoSaved
Easy Apply
Hybrid
Chicago, IL, USA
Easy Apply
70K-80K Annually
Entry level
70K-80K Annually
Entry level
Consumer Web • HR Tech
Own onboarding, implementation, adoption, and account health for SMB customers. Manage a high-volume portfolio, provide first-line product support, identify risks, lead utilization conversations, and support renewals with Account Managers. Partner cross-functionally with Sales, Product, and Support while educating customers on platform best practices, employer brand visibility, AEO, GEO, and AI-powered search.
Top Skills: Ai SearchAnswer Engine Optimization (Aeo)Generative Engine Optimization (Geo)SaaS
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Read from builtinchicago.org, last seen 3d ago.