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Customer Success Manager, Government and Defense

at Builtinboston

Boston, MA, USA, hybrid, entry, full time, USD 1,10,000–1,30,000 / year

seen 5d ago

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  • AI Tools

About the role

7 Days AgoSaved

Hybrid

Boston, MA, USA

110K-130K Annually

Entry level

110K-130K Annually

Entry level

Fitness • Hardware • Healthtech • Sports • Wearables

Manage Government and Defense customer accounts from sales handoff through onboarding, launch, adoption, and ongoing execution. Coordinate program milestones, participant enrollment, administrator training, account health, troubleshooting, renewals, and cross-functional deliverables. Develop scalable onboarding resources, documentation, FAQs, training materials, and communication templates. Support clients across the Middle East with occasional early morning meetings and partner with select corporate healthcare customers.

Top Skills: Ai ToolsE-Verify

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Read from builtinboston.com, last seen 4d ago.