Technical Assistant

This role is ideal for someone with strong communication skills, excellent organizational abilities, and a basic understanding of technology.

You do not need to be an experienced software developer. We value professionalism, reliability, and the willingness to learn new tools and workflows.

* Must currently reside in the United States and be authorized to work in the U.S. * Fluent English speaker with excellent verbal and written communication skills. * Own a reliable laptop or desktop computer and have a stable internet connection. * Strong organizational and multitasking skills. * Comfortable using: * Email and calendars * Google Workspace and Microsoft Office * Zoom, Google Meet, and Microsoft Teams * Online collaboration tools * Ability to work independently in a remote environment. * Quick learner with strong attention to detail. * Basic understanding of computers and web applications. * Previous remote work experience is preferred. * Experience in customer support, operations, executive assistance, or project coordination. * Familiarity with CRM systems such as Salesforce or Zendesk. * Basic knowledge of Python, Java, React, or Vue is a plus but not required. * Experience testing websites or reporting software issues. * Assist with day-to-day administrative and technical tasks. * Manage schedules, emails, and online communications. * Test simple web applications and report bugs or issues. * Participate in virtual meetings and communicate effectively with team members. * Follow instructions from senior team members and complete assigned tasks on time. * Learn new tools and processes as needed. * Support various projects and help improve operational efficiency.

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Customer Support

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