Engineer, Professional Services

Posted: 2026-09-02

Parallel Wireless is a U.S.-based pioneer in Open RAN innovation, transforming how mobile networks are built, optimized, and powered. Through our GreenRAN™ portfolio, we enable operators to deliver next-generation connectivity with unmatched energy efficiency, automation, and flexibility.

Required skill sets - - Minimum 3 to 5 years of hands-on technical support or similar experience in the Radio Access Network of the mobile phone industry.

- Direct experience presenting and explaining detailed KPIs and metrics to Customers and internal company teams.

- Strong interpersonal skills with the ability to cultivate a motivated and cohesive team environment.

- Must be able to work in 24x7 shift environment with a flexibility to work diverse schedule.

- Experience in RAN or RF Engineering a major plus.

- Experience in any one of the 5G, LTE, UMTS, GSM and other Radio Access Technologies.

- Experience with LAN/WAN, Routing protocols, TCP/IP, QoS, Tunneling and security protocols.

- Unix/Linux systems knowledge.

- Kubernetes, AWS, server virtualization and cloud experience a plus.

- Knowledgeable in wireless operator methods and practices.

- Strong written and verbal communications skills.

- Ability to understand technical issues.

- A team player who works well with shared responsibilities.

- Ability to adapt quickly to changing environments and manage parallel time-critical tasks.

- Good understanding of 3GPP standards.

- Experience with Excel or other statistical analysis tools.

- Ability to multi-task in a fast-paced environment.

Key Job Functions - Will be part of a 24x7 remote network monitoring team working on a rotating shift basis.

- Responsible for KPI and technical reporting for the Customer Support team.

- Collaborate with peer teams to identify their specific reporting requirements.

- Deliver daily, weekly and monthly reports to internal teams.

- Define and document methodologies and procedures for recurring reports.