IT Systems Engineer

We are seeking our second IT Engineer to join our growing team in San Francisco. Our team laid the foundation for IT at LangChain, and this role is critical to helping us mature and scale that foundation as the company grows. You'll bring deep technical expertise to our fleet management and SaaS administration, with room to shape how we manage our fleet, identity, SaaS stack, and the automation that runs the business. The ideal candidate brings startup experience, thrives in ambiguity, loves a good problem, and is excited to build scalable systems that support our global team.

Infrastructure & Automation

* Build and maintain our IT infrastructure and tech stack that scales with LangChain’s rapid growth

* Drive automation initiatives to reduce toil and improve efficiency using scripts, APIs, and workflow tools

* Implement monitoring and documentation practices that enable operational excellence

Client Platform Engineering

* Reimagine how we deploy, configure, and manage our Mac fleet. MDM (Iru) is the foundation, not the entire solution however.

* Design and build a secure, reliable, and maintainable desktop environment that replaces our current patchwork of one-off scripts with version-controlled, testable, and repeatable systems

* Own our approach to custom security controls and application deployment across the fleet, so updates and configuration changes are consistent and easy to roll out at scale

* Build the fleet management systems now so they hold up as headcount, and the fleet, keep growing

Security & Identity Management

* Drive our identity strategy, implementing secure, scalable access controls following the principle of least privilege

* Identify and implement security enhancements across our SaaS stack

* Partner with our Security team to drive improvement of our enterprise security posture

SaaS Administration

* Administer and optimize our growing SaaS stack, managing provisioning, access controls, and lifecycle management

* Become IT's central administrator for LangSmith, our own product, developing deep fluency in its administration surface