Account Manager

We are looking for a proactive and results-driven Account Manager to act as a key point of contact between our company and clients. In this role, you will be responsible for building long-term client relationships, delivering tailored solutions, and supporting partners in achieving their business goals.

* Own and manage a portfolio of client accounts, acting as the primary point of contact and ensuring accurate records in CRM * Develop a deep understanding of client business models to identify upsell and cross-sell opportunities * Build and maintain Account Plans for key clients, outlining strategies, success metrics, and risk management * Lead client reviews, performance reporting, and strategic planning sessions * Monitor account performance, proactively resolve issues, and drive client satisfaction, retention, and revenue growth * Enhance account management processes and client communication standards to ensure scalability and consistency * Provide structured client feedback to Product, Compliance, and Operations teams to support continuous improvement

* 3 years of proven experience as a Relationship Manager/Account Manager, or in a similar client-facing role (iGaming experience preferred) * Experience in managing and developing relationships with B2B clients * Strong analytical and problem-solving skills with great attention to detail * Excellent presentation and communication abilities * Adaptability, client-centric mindset, and strong relationship-building skills * Commercial mindset with a focus on growth and delivering value to clients * Knowledge of crypto processing is an advantage * Experience working with CRM software (e.g., Salesforce) and proficiency in using it to manage client interactions and data * Fluent English, Russian is a plus

* Work in a remote mode in EU working hours * Strong team of professionals and growth opportunities within the company * Effective management that listens actively and uses data-driven approach to guide decisions * Comfortable working conditions.