Solution Consultant – Corporate Utilities Technical Consultant

A Utility focused Solution Consultant will work closely with client stakeholders, design solutions with industry best practices in mind and work with technical team members to implement them. Preferred candidates will have working experience in the utility industry and Oracle Utilities solutions including Customer Care & Billing (CC&B), Customer to Meter (C2M) and Meter Data Management (MDM).

Essential Duties & Responsibilities

· Install, clone, configure, and maintain Oracle Utilities application product stacks on both on-premises and cloud environments.

· Design and create Technical Architecture documentation which may include environment diagrams, hardware sizing, infrastructure processes, integrations, security, and disaster recovery.

· Lead/manage/grow the team members and provide training to the resources across departments as needed.

· Assist with sales and marketing activities such as proposal responses, demos and preparing related assets.

· Research the latest technology offerings and develop POCs to demonstrate viability for our clients.

· Manage and continuously improve the development process/methodology to ensure high quality product updates and consistent release schedule.

· Stay up to date with industry developments, latest technologies, and trends.

· Provide our utility clients with the industry best practices and subject matter expertise for Oracle Utilities solutions.

· Experience with C2M User Security and Access Control for setting permission to Users based on the SSO or using Identity Manager.

· Report project/workstream statuses/risks to Project Managers.

· Work closely and coordinate with the offshore and/or technical members of the project team to ensure accuracy and quality of deliverables.

· Provide technical architectural guidance and knowledge transfer to technical clients and project team members.

· Provide and implement recommendations for performance tuning application servers, databases and integrations.

· Manage environment life cycle and support including code deployments, system backups, patch installations, and performance testing for Oracle Utilities applications.

· Experience in Oracle Enterprise Management tools and monitoring real time performance and reporting.