Events Marketing Manager, EMEA

Remote: yes Posted: 2026-10-06

About Customer.io

Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.

Hi, my name is Rosie, Events Team Manager here at Customer.io, and I am looking for an Events Marketing Manager to own our in-person events across EMEA. You'll lead live field events, hosted customer and prospect experiences, and sponsored conferences across the region, and run our monthly EMEA webinar. You'll partner closely with Demand Gen, Content, Design, Partnerships, and EMEA Sales to create events that feel polished, thoughtful, and unmistakably "us" - tailored to EMEA markets rather than a copy-paste of NA programming. You'll ramp alongside our Events Manager, who currently supports the region, and take full ownership of EMEA within your first 90 days.

This role includes 15%+ travel for EMEA field events, conferences, and onsite support.

Event planning & coordination

- Own and manage the EMEA in-person events calendar - field events, hosted experiences, sponsored conferences, and activations across the region

- Partner with the Events Team and Demand Gen to define goals, audiences, formats, and success metrics specific to EMEA markets

- Evaluate EMEA sponsorships, speaking slots, and event formats against goals

- Work closely with cross-functional partners to ensure every event feels cohesive with global campaigns while staying relevant to EMEA audiences

Execution & project management

- Manage day-to-day logistics: vendor coordination, timelines, run-of-show, speaker prep, and on-the-ground support for EMEA events

- Partner with Content, Brand, Product Marketing, and Sales to develop compelling event assets and presentations

- Oversee registration flows, pre-event communication, and the attendee experience from first touch to follow-up

- Step in wherever needed to keep events running smoothly, calmly, and on-brand