Trading Support Analyst

The Trading team develops and operates quantitative trading strategies across prediction markets, equity markets, and crypto markets. We are looking for a Trading Operations & Support Analyst to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes.

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* Monitor live trading systems, strategies, orders, positions, P&L, and risk. * Act as the first line of support for trading, execution, exchange connectivity, and production issues. * Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions. * Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues. * Support strategy deployments, system releases, testing, and production changes. * Monitor exchange and market events, outages, connectivity issues, and other operational risks. * Analyze trading and operational metrics to identify issues and improve processes. * Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations. * Maintain operational procedures and controls for production trading. * Participate in local trading coverage and rotating weekend coverage.

Develop monitoring tools for applications and performance

Contribute to system architecture design

Develop and deploy cloud infrastructure using Infrastructure as Code (IaC)

Enhance and manage Terraform, Kubernetes (K8s), and CI/CD pipelines

Design and execute Disaster Recovery and backup solutions

Automate and optimize operations and workflows

Communicate effectively, escalate issues, and follow through to ensure timely problem resolution

* 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role. * Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk. * Ability to troubleshoot issues calmly and effectively in a fast-moving production environment. * Strong Python or scripting skills; SQL experience is preferred. * Experience working with large trading or market datasets. * Strong analytical, communication, and problem-solving skills. * Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.

* Experience supporting systematic, algorithmic, or market-making trading. * Experience with prediction markets, equities, crypto, futures, options, or other derivatives. * Experience with exchange APIs, FIX, order-book data, or real-time trading systems.

We may use artificial intelligence tools to analyze the content of your Resume/CV against the specific requirements for the position. The purpose is to support our recruitment team in reviewing applications more effectively. These tools assist our recruitment team in their evaluation of your application by providing recommendations, but they do not replace human judgment. Final hiring decisions are ultimately made by humans who consider the insights generated by the tools along with other relevant information. If you would like more details about how your personal information is processed, please contact us.

IT & Networking

SQL

Communication

Problem-Solving

Risk Management

More skills

- typescript / node.js - go - rust - python - postgres - clickhouse - redis - kafka or similar messaging systems - docker - linux environments - evm rpc internals - websocket infrastructure   ecosystem familiarity   - ethereum, arbitrum, base, optimism, bsc - hyperliquid / hyperevm - foundry - ethers.js / viem - geth / erigon / nethermind - dex and amm mechanics - liquidity math, slippage, gas strategy, routing logic   this role is not suitable for   - frontend-only developers - nft or basic dapp experience only - tutorial-level web3 developers - candidates without production systems experience   we value engineers who have built real systems where correctness, latency, and reliability matter under load. we care less about buzzwords and more about concrete systems you have personally built and operated.     - system architecture decisions - bottlenecks and tradeoffs - failure modes and recovery strategies - latency considerations in real systems - production debugging experience   working style   - remote - async-first - low bureaucracy - high ownership - engineering-driven team - direct technical communication   we strongly prefer practical engineering depth over polished presentation. if you have built or worked on systems involving realtime data, trading infrastructure, blockchain execution, or latency-sensitive backend systems, please include details of those systems when applying.

Role

Trader

$70,000 - $110,000 annually

Employee Benefits

Competitive salary

Generous annual leave including birthday and work anniversary benefits

401(k) with employer match

Eligibility for group health, dental, vision, and life/disability insurance

Flexible work hours and hybrid setups

Internal mobility program for career advancement opportunities

Competitive salary package.

Generous annual leave including special occasions like birthdays and work anniversaries.

Flexible work schedules and options for hybrid or remote work.

Opportunities for career growth and advancement through the company's internal mobility program.

Work Perks such as a Crypto.com Visa card for employees.

Competitive salary

Generous annual leave entitlement, including birthday and work anniversary leave

401(k) plan with employer contributions

Eligibility for company-sponsored group health, dental, vision, and life/disability insurance

Flexible work options and support for work-life balance

Opportunities for career diversification through internal mobility program

Regional-specific benefits packages available, details provided by talent acquisition team

About Crypto.com:

Established in 2016, Crypto.com serves over 150 million customers and is the rapidly growing global cryptocurrency platform. Grounded in security, privacy, and compliance, Crypto.com is committed to advancing cryptocurrency adoption through innovation, empowering builders, creators, and entrepreneurs. Their mission is to create a fairer and more equitable digital ecosystem.

Crypto.com is an equal opportunities employer, dedicated to providing fair and transparent opportunities for all. They value diversity and inclusion, seeking candidates with varied backgrounds, perspectives, and skills to enrich their team.

Applicants' personal data will be used solely for recruitment purposes, and only shortlisted candidates will be contacted.