Systems and Tools Manager

DigiCert is a global leader in intelligent trust protecting digital infrastructure through security and authentication solutions. This role is a Technical Systems Manager leading a DevOps engineering team responsible for architecting, implementing, and operating large-scale distributed DNS infrastructure with focus on reliability, scalability, automation, and security.

* Lead, mentor, and develop a team of DevOps engineers while setting technical direction and operational standards * Oversee design and operation of globally distributed DNS infrastructure ensuring high availability, low latency, and DDoS-resilient service delivery across bare metal, cloud, and hybrid environments * Own service reliability metrics including SLOs, SLIs, and SLAs while leading incident management processes and post-incident reviews * Drive infrastructure-as-code adoption, automation frameworks, and continuous improvement initiatives across monitoring, logging, and observability * Enforce secure infrastructure practices aligned with industry standards, collaborate on DNS security controls including DNSSEC and DDoS mitigation, and ensure compliance with audit requirements

* 7+ years of experience in infrastructure, SRE, or DevOps roles * 3+ years managing technical engineering teams * Strong Linux systems administration expertise * Experience with automation and configuration management tools such as Terraform, Ansible, or Puppet * Proficiency with CI/CD pipelines and demonstrated experience implementing monitoring and observability platforms * Experience operating high-scale distributed systems in production environments and managing on-call and incident response processes

* Deep understanding of DNS architecture and experience operating global Anycast DNS networks * Knowledge of DNSSEC, zone signing infrastructure, and key management * Experience with DDoS mitigation strategies, traffic engineering, and BGP routing * Experience with containerization and orchestration such as Kubernetes * Background in highly regulated environments and performance optimization for high-query-per-second systems

Base salary $150,000–$180,000 USD. Comprehensive benefits include health, dental, and vision coverage; 401(k) or RRSP with company matching; generous paid time off; paid parental leave; life and disability coverage; flexible spending and health savings options; gym reimbursement; wellness programs; Employee Assistance Program; education assistance and professional development; LinkedIn Learning access; employee referral bonus; internal recognition platform; business travel insurance; and global employee support programs.

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