Business Operations Manager, Office of the CEO

Posted: 2025-08-13

- Own our biggest open questions end to end and come back with recommendations the CEO can act on.

- Build the analysis yourself. Pull the data, build the model, find the error before someone else does.

- Go to where the work happens, from warehouses and ports to a customer's supply chain team. Opinions about freight formed in a conference room are usually wrong.

- Run the operating cadence for a freight mode or region. Weekly metrics, quarterly plan, and the follow-ups nobody wants to chase.

- Get things unstuck, which often means finding the four people who need to agree and getting them in a room.

- Use AI on everything and automate your own job as you learn it.

You should have

- 4 to 6 years in investment banking, private equity, management consulting, a high-growth operating role, or running your own company. Founders who shut it down are welcome. Tell us what broke.

- The ability to build a financial model from a blank sheet and defend every cell.

- A track record of taking an ambiguous problem, doing the research, and turning it into a recommendation a senior leader can act on.

- Relentless curiosity about how physical goods move. Freight is messy, old, and full of edge cases. That should sound interesting to you, not tedious.

- Clear, short writing and the judgment to influence people more senior than you.

- A compliance first attitude. We operate in a heavily regulated industry and our regulators matter to us.

This is not for you if

- You want to stay in strategy. Every one of these seats is a path into an operating job.

- You need a fixed scope. The scope changes when the business changes.

- You want to work remotely. You need to be in the room.

You will get

- Direct exposure to the CEO and the executive team from week one.

- A real operating job at the end of it, not a vague promise.

- The fastest way we know to learn how global trade actually works.

#LI-onsite

The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off.

The US base salary range for this position (this does not include bonus, equity and benefits):

$160,000—$180,000 USD

Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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