Expert Network Engineer

We are seeking a highly experienced Network Expert with 15+ years of expertise in designing, implementing, troubleshooting, and supporting complex enterprise and data center network environments. The ideal candidate will possess deep technical knowledge across routing, switching, network security, load balancing, SD-WAN, and modern data center technologies while serving as a trusted Subject Matter Expert (SME) for critical business and client environments.

This role is primarily focused on network operations (60%), including management of complex incidents, escalations, problem management, root cause analysis, performance optimization, and ensuring network stability across enterprise environments. The remaining 40% of the role involves network design, deployment, architecture review, and implementation of strategic infrastructure initiatives, including data center, cloud, and network transformation projects.

Candidate must demonstrate excellent verbal and written communication skills, with the ability to effectively interact with customers, senior stakeholders, vendors, and cross-functional teams. The successful candidate will be expected to lead technical discussions, present solutions and recommendations, provide operational updates, and build strong customer relationships while ensuring high levels of service delivery and customer satisfaction.

Network Operations & Support

- Provide L3/L4 support for enterprise, data center, and cloud network environments.

- Act as the primary escalation point for critical incidents, major outages, and performance issues.

- Lead troubleshooting of routing, switching, firewalls, load balancers, SD-WAN, and wireless technologies.

- Perform Root Cause Analysis (RCA) and drive preventive actions to improve service stability.

Network Design & Deployment

- Design, implement, and support enterprise, WAN, and data center network solutions.

- Lead network deployments, migrations, upgrades, and infrastructure transformation projects.

- Develop and review network architecture, implementation plans, and technical designs.

- Support modern data center technologies including Cisco ACI, NSX, EVPN-VXLAN, Nexus, and ASR platforms.

- Conduct risk assessments, change planning, and post-implementation validation.

Security & Compliance