Product Enablement Lead

Glean is seeking a Product Enablement Lead to sit at the intersection of Product, Product Marketing, and GTM Enablement. In this role, you will be the connective tissue between a fast‑moving Work AI platform and our customer‑facing teams, turning launches, roadmap bets, and complex product capabilities into clear, usable narratives, workflows, and trainings that drive adoption and revenue impact across the go‑to‑market organization.

You will also be a key builder and collaborator on our AI‑first enablement vision: using Glean and agents to turn fragmented launch signals into role‑aware guidance, in‑flow practice, and visible readiness signals. Instead of relying on point‑in‑time trainings alone, you’ll design and build an always‑on, AI‑assisted enablement system that keeps GTM teams current on what changed, why it matters, and how to use it in real deals. For this role, you must be excited to use AI to build new workflows and processes from a first principles, AI-first approach.

- Own the GTM‑facing layer of product enablement, translating release notes, specs, and technical documentation into “what this means for the field” guidance: when to use new capabilities, which personas and use cases to target, and what proof points and stories to lean on.

- Build and maintain a scalable product enablement program for GTM teams (Initially the focus will be Sales, but can expand and overlap to SEs/SAs, Customer Outcomes, Support, Partnerships), covering launches, core product foundations, advanced AI capabilities, and platform‑level narratives.

- Design and deliver high‑impact enablement sessions on new features, packages, and workflows, with a focus on active practice, demos, and application to real customer scenarios, not just slides.

- Partner closely with Product, Product Marketing, Competitive, Sales, Technical Enablement, and Customer Outcomes to ensure GTM teams are launch‑ready for Tier 1 and Tier 2 releases, with clear talk tracks, demo flows, objection handling, and enablement bundles.

- Work with Field and Technical Enablement peers to embed product learning into broader programs such as onboarding, certifications, deal coaching, and manager enablement, so product knowledge shows up in how we sell and support, not just in standalone trainings.

- Design and operate an AI‑first “launch‑to‑enable” loop: help define how product changes (release notes, docs, support patterns) become structured launch briefs, role‑based guidance, and in‑flow practice using Glean and agents as the backbone.