Manager, Software Development Engineering

Manager, Software Development Engineering, Forward Deployed Engineering

What if you could shape the future of legal AI while leading a team of engineers embedded directly with customers to solve their most complex problems? Our company is redefining how legal professionals interact with the law through our generative AI legal assistant, and we're looking for a technically strong, people-focused leader to guide our Forward Deployed Engineering (FDE) team as we scale AI-powered solutions across the legal industry.

As Manager, Software Development Engineering for FDE, you will provide technical leadership and people management for engineers embedded in customer-facing initiatives, translating ambiguous, real-world problems into scalable AI/ML solutions. You'll balance hands-on technical guidance with strategic influence, ensuring your team delivers high-quality, secure, and reusable AI components while growing as engineers and professionals.

* Lead and support multiple cross-functional Forward Deployed Engineering project teams, ensuring efficient and effective execution while resolving issues as they arise

* Architect and guide the design of scalable, secure AI/software solutions, applying deep knowledge of software and AI system architecture to complex, end-to-end AI/ML development across the software development lifecycle

* Drive innovation by evaluating and adopting emerging AI methodologies, influencing enterprise-wide MLOps and LLMOps practices, and setting strategy for testing, AI monitoring, and debugging at the platform level

* Manage and develop talent through hiring, performance management, coaching, and mentoring of engineers, fostering a culture of technical growth and high performance

* Translate business needs into AI solutions by communicating and coordinating with project teams, partners, and stakeholders, and by championing thought leadership that promotes reusable, consistent AI frameworks and patterns

* Own technical delivery across multiple projects and products, including large-scale AI/ML initiatives, by removing impediments, guiding project leads, and managing budgets where applicable

* Build a customer-aware, high-performing team culture, ensuring close collaboration with Product, Project Management, and Technical Operations to deliver impactful, prioritized work