Associate Data Center Operations Analyst - Mainframe Operations
at Ensono
Chennai, India, 3–5 years
posted 17 Jun 2026
- Batch monitoring
- VTAM
- SDSF
- OPC
- TAPE
- CICS
- MVS
- Mainframe Operations
- Console Operations
- JES2
- Problem Management
- HMC
- Change Management
- ITIL
- IMS
- TWS
- TSO
- JCL
- Sysplex
- Job Scheduling
- DB2
- IPL Activities
- JES
- Incident Management
About the role
Reporting to the OPS Manager, as part of the Mainframe Operations team, you will be responsible for delivering a highly client focused support service in shared/ dedicated support environment, Support Level to exceed client expectations both in technical resolution and customer service.
Supporting Mission Critical infrastructure for Ensono’s clients, delivering a responsive and exceptional support service you’ll resolve complex technical client incidents and problems. Using your proven communication, analytical, and problem-solving skills you will help identify, communicate, and resolve issues to optimize our clients’ infrastructure.
This position is part of a team providing Mainframe Operations support for system and customer batch processing. System and online monitoring, batch ABEND & recovery and system restarts. Individual will be responsible for interacting with the internal and external customers directly in relation to system and batch related requests, problems, and natural processing on the Mainframe platform.
Job Responsibility
- Your day-to-day role will expose you to a diverse mix of client solutions and multiple vendor technologies. In addition to our online training portal - ‘Ensono University’, you’ll be supported by both internal and external training. Longer term objectives will concentrate on helping you develop the skills and experience necessary for you to progress on your chosen career path.
Mandatory Skills
- Minimum 3- 5 years of experience in Mainframe Operations.
- Candidates should possess strong knowledge on Mainframe Operations; Batch monitoring, Console Operations, Ad hoc job Scheduling and IPL Activities.
- Extensively worked on any of the Scheduling OPC/TWS tool for Production / Batch Monitoring.
- Strong knowledge in Console Operations and should worked in complex Sysplex environment.
- Able to provide 2nd Level support for System and online monitoring, batch ABEND & recovery and system restarts.
- Strong knowledge on MVS, VTAM, JCL, IPL, HMC Concepts, TSO, JES2, CICS, TAPE, SDSF.
- Able to understand the JCL structure and do necessary changes per instructions from application programmer.
- Sound knowledge on all ITIL process, Problem/Incident/Change.
- Ready to work in 24x7 environments.
To operate effectively as an operations Technician:
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