Community Support Area Manager

Hybrid Full Time Permanent

3 Nov

Written by Dianne Fisher

Employer: DEBRA UK

Location: The role covers the whole of Scotland, with travel to Bracknell once a quarter, and travel to community homes around Scotland could be 3 – 5 occasions per month (dependent on client need).

Working hours: Permanent * Full time

* Hold a case load of clients and provide person-centred community support, including education, employment, housing and benefits, advocacy and signposting to other relevant services and organisations.

* Manage DEBRA support grants and individual budgets.

* Help the EB community connect through membership activities, events and informal networks.

* Develop and promote resources, events and online information.

* Take part in relevant training, networking, conferences.

* Contribute to service planning, policy development and improvements for the EB community in Scotland.

Essential

* Relevant experience working face to face with the public within an advisory or health and social care setting

* A willingness to gain expertise in EB, welfare reform, community support

* A commitment to continued professional development in order to maintain knowledge required for the post

* IT literate, including Microsoft Office

* Ability to champion client focus throughout day-to-day activities

* Strong administrative skills

* Car owner with a clean, valid driving licence

* Ability and experience to work independently and with a remote team

* Ability to prioritise workload

* Good organisational and time management skills

Closing date: Friday, November 27, 2026

We are the UK’s national charity for people affected by epidermolysis bullosa. We support 4,000+ members across the UK, including over 2,000 people living with EB. Each year, more than 700 members use our support services. We are here for people with inherited EB, their families, and carers, as well as healthcare professionals and researchers. Alongside our support work, we fund and drive vital medical research to improve lives.

We also provide community support services for people living with acquired EB, known as epidermolysis bullosa acquisita (EBA).

The charity was established in 1978 by Phyllis Hilton, whose daughter Debra had EB, as the world’s first EB patient support organisation.

DEBRA UK went on to establish DEBRA International, which now runs independently to help establish and support a global network of over 50 DEBRA patient support organisations.

* #### Job description

We are currently seeking a Community Support Area Manager (Scotland) to join our supportive and dedicated team. This is a home-based role, working 35 hours per week, Monday to Friday, with the option of a four-day working week (pro rata) available for the right candidate. We are looking for an experienced and compassionate individual with a background in casework, advocacy, or community support. Previous knowledge of Epidermolysis Bullosa (EB) is not required, as comprehensive training and ongoing support will be provided.

DEBRA UK is the national charity and patient support organisation for people living with epidermolysis bullosa (EB) a rare, painful, and potentially fatal genetic skin condition known as "butterfly skin" that causes severe blistering from the slightest touch.

Working from home, you will provide a community support, information, and advocacy service to people whose lives are affected by EB.  Occasional travel to Head Office in Bracknell, Berkshire and across Scotland to client visits (expenses covered).  You will be part of a fantastic team located around the UK with remote support.

Our mission is a world where no one suffers with Epidermolysis Bullosa.

Our values are based around being inclusive, leading with care and we are committed to making a difference. These values are the foundation of our culture and are a significant element of being a great place to work.

We offer a competitive salary, along with rewards & benefits which include:

* Auto enrolment Pension with DEBRA contribution