SDR Manager

The SDR Manager is responsible for managing a team of Sales Development Representatives (SDRs) and maximizing all pipeline generation opportunities they are assigned. More specifically, this position will ensure that subordinates are meeting and/or exceeding their monthly activity and qualified pipeline quotas by prospecting new business, working inbound leads, and reactivating dark (lapsed) accounts. In addition, this position will work to employ best in class prospecting techniques to ensure the SDR team delivers on its pipeline generation goals on a monthly, quarterly and annual basis. Essential Responsibilities

* Manage and coach a team of SDRs to develop a strong team of world-class sales development professionals

* Monitor the statistics for the SDRs within the assigned segment

* Maintain an accurate pipeline for your team and conduct weekly pipeline reviews with all of your SDRs to ensure forecast accuracy and pipeline generation goal achievement

* Coach and support the SDRs by assisting with prospecting strategy, handling prospect objections, reactivating dark accounts, and handling coaching plans and drilling as needed to improve skills

* Maintain accurate reporting and pipeline management

* Prioritize the workload and direct the activities of SDRs

* Identify areas of improvement and suggest/execute training and/or disciplinary actions to increase production

* Be an expert on cold calling, prospecting, discovery, objection handling and other sales development techniques that are necessary to be a top performer and consistently achieve pipeline generation quota

* Handle day to day needs of the sales development team they manage

* Provide genuine recommendations as to the hiring, firing, disciplining, and promoting of subordinate employees to which the organization gives significant weight

* Partner with VP or Director of Training to set up training for SDRs who need coaching and implement strategy to improve sales development performance and efficiency including drilling, daily task planning

* Partner with Sales leadership to align SDR-to-AE handoff processes and ensure lead quality and speed-to-lead standards are met

* Exemplify the values and mission of the company

* Attend company marketing events (as requested)

* Back up team members if they are out of the office

* Other duties as assigned

* Adhere to company policies and procedures

* We reserve the right to change these duties and responsibilities at any time

Performance Metrics

* 70%+ of reps to quota each month

* 100% of qualified pipeline AOP for team each month

* Maintain sub-statistics needed to obtain 100% pipeline generation goal and goal of 70% of reps to quotas

Job Factors

* Bachelor's Degree is a plus

* 2+ years management experience preferred (SDR/BDR management experience strongly preferred)

* SaaS sales background preferred

* Experience with Gmail and Google Docs

* Experience with MS Office (Word and Excel)

* Experience with web browsers (Chrome, Internet Explorer, etc.)

* Experience with Salesforce and sales engagement platforms (e.g., Outreach, SalesLoft) preferred

* Leadership skills required

* Mastery of cold calling, discovery questions, prospecting, building rapport and other key elements of the top-of-funnel sales cycle

* Strong verbal and written communications

* Excellent time management and organization

* ##### Electa Narasin

* Electa

* +1 929 865 0148

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Ready to work with us?

* I am looking to: Hire talent Find my role Join the team Get in touch

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