Business Operations Specialist

Posted: 2026-03-12

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a Business Operations Specialist at Via, you'll run the invoicing, payment, and contracting work that keeps our business operations moving. You'll be part of a global company that is a world leader in transit technology, working with an international team on our mission to build better public transportation systems. At the same time, you'll join a smaller team in Tokyo, in a region where Via is growing rapidly, so your work has real visibility and plenty of room for you to grow with it. It's a fast-paced environment that values ownership, moving fast, and solving meaningful problems.

- Own the invoice and payment process from start to finish: prepare and process invoices, PO requests, and payment documentation, and track down missing information so nothing stalls.

- Drive contracting from first request to final signature: collect vendor details, prepare agreements, arrange signatures, and keep our contract logs accurate and up to date.

- Build and maintain the trackers and filing systems the team uses to see where everything stands.

- Be the go-to contact for internal teams and external partners, keeping communication fast, clear, and easy to follow.

- Take part in legal document check-ins with our colleagues across the globe several times a month.

- Keep day-to-day operations running smoothly, including scheduling and general administrative workflows.

- Pick up ad-hoc coordination tasks as they come up: spot the next step, gather what’s needed, and move it forward without waiting for instructions.

- At least 5 years of experience in operations, finance admin, invoicing, or coordination, ideally including managing commercial contracts.

- Native-level or bilingual Japanese, written and spoken.

- Business-level English or higher, written and spoken. English is our company language, and you’ll work with international teams.

- Comfortable with Google Workspace, spreadsheets, and digital workflows.

- Strong administrative skills and attention to detail.

- A “get things done” mindset: you take initiative, respond quickly, and work independently with little supervision.

- Resourceful and flexible, and happy to work in a fast-paced environment where priorities change and the job description isn’t always clear-cut.

Working Conditions

- Hourly rate of ¥2,500–3,000

- Core hours are 10:30–17:30, five days a week, for roughly 30–40 hours per week.

- Hybrid: one day a week in our Toranomon, Tokyo office, and remote the rest of the week.

- Occasional Europe-timezone meetings for the legal document check-ins mentioned above.

- You’ll start as a contractor for one year, with the potential to convert to full-time based on mutual discussion.

- Health insurance covered by the company, with a company top-up.

- Commuting costs covered for commutes within 90 minutes of our Tokyo office.

There has never been a more exciting time to be on the cutting edge of public mobility.

Ready to join the ride?