Forward Deployed Engineer, Infrastructure Specialist

Who are we?

Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.

We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.

We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.

We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!

* Lead end-to-end deployment of North in private cloud and on-premises environments, including planning, configuration, testing, and rollout.

* Partner with enterprise IT teams to assess infrastructure, security requirements, and data management practices.

* Experiment at a high velocity and with a high level of quality to engage our customers and ultimately deliver solutions that exceed their expectations

* Design and implement deployment strategies tailored to client needs, ensuring compliance with data privacy and security standards.

* Troubleshoot and resolve deployment-related technical issues, providing timely solutions to minimize downtime.

* Travel up to 20–40% to work on-site with customers and partners

* You have experience with and enjoy working directly with customers

* You have experience deploying enterprise software in private/hybrid cloud environments

* You have proven experience administering large-scale production Kubernetes clusters and expertise with Helm

* Familiarity with DevOps practices, CI/CD pipelines, and tools like Git for version control