Analyst, Acquiring AR&I, Preventive Fraud

Posted: 2026-10-13

- Undertaking full profile reviews based on potentially suspicious triggers or periodic timeframes.

- Own the analysis of risk data, identify trends, red flags and develop an in-depth understanding of the risk profile of our acquiring products.

- Monitor compliance with the acquiring products’ risk appetite, acceptance and risk performance.

- Monitor real-time and post-transaction activity for both acquiring merchants and issuing cardholders.

- Identify unusual merchant behaviors using Merchant Category Codes (MCCs), velocity checks, and transaction anomalies.

- Identify and manage Compromised Cards scenarios through data analysis and alert trends. Recommend card-blocking or merchant suspension actions where necessary.

- Document investigation findings accurately within the case management system.

- Prepare clear and concise SAR (Suspicious Activity Report) narratives, ensuring regulatory and internal standards are met.

- Maintain thorough records of evidence, decision-making rationale, and case progression steps.

- Ensure timely closure of assigned cases while meeting quality and compliance expectations.

- Contact cardholders/members through outbound calls to validate suspicious transactions and gather additional information.

- Communicate professionally with merchants when clarification or additional data is required.

- Provide clear explanations and support to cardholders regarding fraud concerns or next steps.

- Ensure adherence to internal fraud risk policies, card network rules, and regulatory guidelines. Stay updated on fraud trends and emerging threats in the digital payments ecosystem.

- Actively identify gaps, inefficiencies, and opportunities within current workflows.

- Provide process improvement suggestions to enhance fraud detection accuracy, reduce false positives, and improve customer experience.

- Establishing good relationships with various departments throughout the organisation to ensure good operational synergy