Principal Operations Analyst, Partners & Alliances

The Revenue Operations team is a strategic partner to Atlassian’s customer-facing organizations, helping turn business priorities into clear operating plans, scalable processes, and reliable insights. The team works across strategy, operations, systems, and analytics to improve how post-sales teams plan, execute, and measure performance at scale.

You will join a team that supports the operational foundations of Atlassian’s post-sales business. This role is centered on providing operational support spanning Partner & Alliances, Customer Success, and cross-functional Strategy & Analytics teams, helping leaders coordinate priorities, define reporting needs, and run effective business rhythms.

* Partner with senior leaders in the Partner & Alliances organization to shape operational priorities, support annual planning, and improve execution against strategic initiatives. * Coordinate cross-functional programs and business rhythms across Partners & Alliances, Strategy, Analytics, Systems, and adjacent operations teams. * Define and manage reporting cadences, planning calendars, and roadmap visibility for recurring leadership reviews, planning cycles, and strategic deliverables. * Translate business questions into clear analytical requirements, including problem statements, success criteria, scope, and data needs for analytics and technical partners. * Architect operational data requirements and help establish scalable reporting frameworks, dashboards, and source-of-truth processes across post-sales workflows. * Partner with analytics, systems, and tooling teams to improve data quality, reporting consistency, and usability across platforms such as Salesforce, Gainsight, and Tableau. * Drive structured tracking, stakeholder alignment, and accountability for cross-functional initiatives without adding unnecessary process overhead. * Build concise, leadership-ready materials that clarify progress, risks, tradeoffs, and recommendations for decision-making. * Identify opportunities to simplify work through automation and AI-enabled workflows that improve speed, consistency, and scale.

* 8+ years of experience in operations, strategy, analytics, business planning, or a related role in a SaaS or high-growth technology environment. * Experience supporting post-sales, Customer Success, Sales, or other customer-facing functions and working across multiple stakeholder groups. * Demonstrated ability to partner with senior stakeholders, coordinate cross-functional work, and drive progress through influence rather than direct authority. * Strong operational judgment and experience managing business rhythms, planning processes, or strategic initiatives. * Strong data fluency and experience with analytical models, including advanced proficiency in Excel or Google Sheets and experience working with reporting or visualization tools. * Working knowledge of SQL and experience translating business needs into analytical requirements for data partners. * Excellent written and verbal communication skills, with the ability to create clear, concise materials for leadership audiences.

* Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more.