Principal/Senior Technical Program Manager
at Globalizationpartners
Ireland (Remote-First), remote, senior, full time, EUR 78,000–1,16,500 / year, 7+ years
posted 19 Oct 2026
- Generative AI
- LLMs
- Google Suite
- Agile
- Rally
- Workday
- Zendesk
- Agentic frameworks
- Jira
- SDLC
- Salesforce
About the role
As a Principal/Senior Technical Program Manager you will work across technology to drive execution, planning and prioritization that enable improved coordination, predictability, and transparency. You will identify and overcome delivery roadblocks in a complex, cross-functional environment that optimizes our sales to customer support pipeline. You will manage multiple technical programs, ensuring alignment with organizational goals, timelines, and quality standards.
What you would do
- Lead and manage the end-to-end lifecycle of multiple technical programs related to our sales and customer support ecosystem, ensuring alignment with organizational goals, timelines, and quality standards.
- Define program scope, objectives, and success criteria, developing detailed plans, roadmaps, success criteria and outcomes.
- Work closely with key stakeholders across Revenue, Finance, People Operations, as well as Technology, Engineering, Product Management, and Customer Support to prioritize work, align business processes, resolve issues, and drive decision-making.
- Drive, enable and lead customer focused, agile delivery.
- Understand our sales and customer support ways of working, and delivery solutions that optimize their effectiveness and efficiency.
- Champion best practices enterprise-wide by continuously iterating on Program Management processes and capturing best practices.
- Foster effective communication and collaboration among team members, facilitating meetings, status updates, and regular reporting on program progress.
What they are looking for
- 7+ years of experience in technical program management, demonstrating a strong track record of successfully delivering complex programs in a technology driven Saas environment.
- Direct experience with AI-driven development lifecycles and utilizing AI/Agentic workflows to optimize program management architectures.
- Proficiency in Agile program management methodologies and tools (Jira, Rally, etc.), with a deep understanding of software development lifecycle (SDLC).
Read from job-boards.greenhouse.io, last seen 4d ago.